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- Tasks: Support over 600 users with 1st/2nd line IT issues and advanced troubleshooting.
- Company: Join a leading organization in the entertainment sector, close to Waterloo Station.
- Benefits: Earn up to £170 per day on a contract basis with a dynamic team.
- Why this job: Great opportunity to learn and grow in a fast-paced environment while making an impact.
- Qualifications: Experience with Microsoft and MAC systems; adaptable and eager to learn.
- Other info: Immediate start required; perfect for those ready to hit the ground running.
IT Support Engineer (Contract), required by a desirable organisation in the entertainment sector, paying up to £170pd and based in close proximity to Waterloo Station. They require a positive attitude and experience working on a service desk as you will need to hit the ground running. In this role the IT Support Engineer will support over 600 users, working alongside the company's on-site engineer, you will be responsible from 1st/ 2nd line support, advanced troubleshooting and more. Candidates should have a solid knowledge of Microsoft and MAC systems but most importantly be adaptable and eager to learn. Responsibilities ·BAU Support ·Act as the escalation point from 1st Line Support ·Re-Imaging Devices ·Administration within SharePoint Online, One Drive and Microsoft Teams Experience ·Windows 10/11 ·IOS ·Active Directory ·Exchange ·Office365 ·Azure/ Entra ·Intune ·SCCM Should you match the above requirements, APPLY NOW
IT Support Engineer, (Contract) employer: Langley James IT Recruitment
Contact Detail:
Langley James IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer, (Contract)
✨Tip Number 1
Familiarize yourself with the specific tools and technologies mentioned in the job description, such as SharePoint Online, One Drive, and Microsoft Teams. Having hands-on experience or even completing relevant online courses can give you an edge during the interview.
✨Tip Number 2
Showcase your adaptability and eagerness to learn by preparing examples from your past experiences where you successfully tackled new challenges or learned new technologies quickly. This will resonate well with the hiring team.
✨Tip Number 3
Since you'll be supporting over 600 users, practice your communication skills. Being able to explain technical issues in a simple way is crucial, so consider role-playing scenarios where you help non-technical users.
✨Tip Number 4
Research the company and its culture within the entertainment sector. Understanding their values and how they operate can help you tailor your responses during the interview and demonstrate that you're a good fit for their team.
We think you need these skills to ace IT Support Engineer, (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with 1st and 2nd line support. Include specific examples of troubleshooting and any experience with Microsoft and MAC systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and eagerness to learn. Mention your adaptability and how you can contribute to supporting over 600 users effectively.
Highlight Technical Skills: Clearly list your technical skills related to the job description, such as proficiency in Windows 10/11, Active Directory, Office365, and any experience with SharePoint Online or Microsoft Teams.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT support roles.
How to prepare for a job interview at Langley James IT Recruitment
✨Show Your Positive Attitude
Since the organization values a positive attitude, make sure to convey enthusiasm and a can-do spirit during the interview. Share examples of how you've maintained a positive outlook in challenging situations.
✨Demonstrate Technical Knowledge
Be prepared to discuss your experience with Microsoft and MAC systems in detail. Highlight specific instances where you provided 1st or 2nd line support, and be ready to answer technical questions related to Windows 10/11, Active Directory, and Office365.
✨Emphasize Adaptability and Eagerness to Learn
The role requires someone who is adaptable and eager to learn. Share examples of how you've quickly learned new technologies or adapted to changes in previous roles. This will show that you're ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting skills. Practice explaining your thought process when resolving common IT issues, as this will demonstrate your problem-solving abilities and readiness for the role.
