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For Companies At a Glance
- Tasks: Provide top-notch IT support and assist users at all levels in a dynamic environment.
- Company: Join a prestigious company with a strong presence across Central London.
- Benefits: Earn up to £35k plus excellent benefits and career growth opportunities.
- Why this job: Be the face of IT and make a real impact on user experience.
- Qualifications: Experience with Windows 11, Office 365, and VoIP connectivity is essential.
- Other info: Great chance to broaden your skills and knowledge in a supportive team.
The predicted salary is between 28800 - 42000 £ per year.
Support Engineer required to give Technical Support including HelpDesk by a prestigious company with several sites spread across Central London. The role will be based in the City HQ offices at Fenchurch Street. You will need good Office 365, Windows 11, understand VoIP connectivity and have great communication skills. They are paying for the right IT Support Technician up to 35k + Excellent benefits.
Responsibilities
- Provide IT support and assistance to users at all levels, including Board level users.
- Set up users and hardware, carry out daily Server and Network maintenance.
- Work closely with the Head of IT, carry out onboarding, and get involved in small and medium‑size projects.
- Serve as the face of IT within the company.
Qualifications & Skills Required
- Windows 11
- Office 365
- VoIP & Network
- Can Do – Will Do attitude
- Attention to detail
Beneficial Skills/Skills to Gain
- PowerApps
- MS Dynamics 365 Business Central
Desired Skills and Experience
- Office365 Administration
- VoIP
- Windows 11
- Server Administration
- Active Directory
- Dynamics 365 Business Central
Seniority Level: Associate
Employment Type: Full‑time
Job Function: Information Technology
Industries: Desktop Computing Software Products, Technology, Information and Internet, and Technology, Information and Media
Support Technician, London City, 35k in City of London employer: Langley James HR & IT Recruitment
Contact Detail:
Langley James HR & IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Technician, London City, 35k in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at Langley James or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your Office 365 and Windows 11 skills. We recommend doing some hands-on practice or even setting up a mock helpdesk scenario to showcase your problem-solving abilities.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when explaining technical concepts. Remember, you’ll be the face of IT, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process.
We think you need these skills to ace Support Technician, London City, 35k in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Technician role. Highlight your experience with Windows 11, Office 365, and VoIP connectivity. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your 'Can Do – Will Do' attitude will benefit our team. Keep it engaging and personal!
Show Off Your Communication Skills: Since great communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant experiences where you’ve excelled in communication.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Langley James HR & IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, Office 365, and VoIP connectivity. Be ready to discuss how you've used these technologies in past roles, as this will show your practical experience and understanding.
✨Show Off Your Communication Skills
As a Support Technician, you'll be the face of IT. Practice explaining technical concepts in simple terms, as you'll need to assist users at all levels, including Board members. Consider role-playing with a friend to refine your approach.
✨Demonstrate Your Can-Do Attitude
Employers love a positive mindset! Prepare examples of times when you tackled challenges head-on or went above and beyond to help a colleague. This will highlight your proactive nature and willingness to learn.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or upcoming projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
