Service Desk Manager | Hybrid Leadership & ITSM Champion in City of London

Service Desk Manager | Hybrid Leadership & ITSM Champion in City of London

City of London Full-Time On-site
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Langley James HR & IT Recruitment is seeking a Service Desk Manager for a leading Finance and Private Banking firm in the City of London. Hybrid role, four days in the office, with a Β£50k salary plus up to 15% bonus.

You will lead a two-person service desk, hire and develop a junior Analyst, and shape how the service desk operates. The role involves day-to-day management, escalation handling, and vendor coordination, with additional hands-on support and potential shift patterns as the team

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Service Desk Manager | Hybrid Leadership & ITSM Champion in City of London employer: Langley James HR & IT Recruitment

Join a highly respected professional services firm in Manchester as a 2nd Line Support Engineer, where you will thrive in a collaborative and modern workplace that values your contributions. With a strong focus on employee growth, you will have the opportunity to learn from experienced engineers while providing hands-on support to users, fostering meaningful relationships across the business. Enjoy competitive pay, a performance-related bonus, and the chance to be part of a close-knit team dedicated to exceptional service delivery.

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Contact Details:

Langley James HR & IT Recruitment Recruitment Team