Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide tech support and consultation in a dynamic office environment.
- Company: Reputable global professional services firm based in central London.
- Benefits: Competitive salary up to £40k, great working hours, and career growth.
- Why this job: Join a fast-paced team and tackle exciting tech challenges every day.
- Qualifications: Experience with Windows 10/11, O365, and strong troubleshooting skills.
- Other info: Collaborative culture with opportunities to learn and develop your skills.
The predicted salary is between 28800 - 48000 £ per year.
Support Specialist is required by a reputable professional services firm paying up to 40k, the working hours being 10am to 6pm at their head office based in central London. The Company, who have a presence globally, are seeking an IT Support Specialist to provide technology related consultation and support in an office environment, including the deployment, administration and support of technology systems essential to business operations.
Responsibilities
- Provide comprehensive computer Hardware and Software support
- Manage Hardware asset inventory
- Execute system set-ups, breakdowns, and office moves
- Handle conference room services, mobile devices, telephone systems, and voicemail support
- Track user support requests and escalate complex issues
- Proactively identify and address technology-related challenges
- Conduct preventative maintenance and procure technology supplies
- Collaborate with IT vendors, other departments, and core IT teams on projects
- Recognize and recommend training opportunities
Skills & Competencies
- Proficient in Windows 10 & 11, Microsoft O365 ProPlus Suite
- Strong troubleshooting skills for hardware and software
- Experience with mobile devices, printers, scanners, and peripherals
- Familiarity with law firm tools and networking devices
- Proficient in remote access tools (Citrix, Global Protect VPN, Remote Desktop)
- Previous use of trouble ticket tracking systems
- Detail-oriented with excellent customer service and communication skills
- Adaptability to a fast-paced, changing environment
Desired Skills and Experience
- Office 365
- Azure
- Active Directory
- Citrix
- VPN
IT Support Specialist in City of London employer: Langley James HR & IT Recruitment
Contact Detail:
Langley James HR & IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that IT Support Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support. We suggest you focus on your troubleshooting skills and how you’ve handled tech challenges in the past. Show them you’re the go-to person for tech issues!
✨Tip Number 3
Don’t forget to showcase your customer service skills during interviews. As an IT Support Specialist, you’ll be dealing with users daily, so let’s make sure they see how great you are at communicating and solving problems.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing familiar faces from our community, so don’t hesitate to put yourself out there!
We think you need these skills to ace IT Support Specialist in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10 & 11, Microsoft O365, and any troubleshooting skills. We want to see how your background aligns with the IT Support Specialist role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tech challenges in the past. We’re looking for someone who can proactively identify issues and come up with solutions, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Langley James HR & IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10 & 11, Microsoft O365 ProPlus Suite, and remote access tools like Citrix and VPNs. Be ready to discuss your troubleshooting experiences and how you've tackled hardware and software issues in the past.
✨Show Off Your Customer Service Skills
As an IT Support Specialist, you'll be interacting with users regularly. Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to help someone solve a tech problem.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Practice responding to hypothetical situations, like how you'd handle a major system outage or a user struggling with a new software update. This will show your adaptability and quick thinking.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Understanding their approach to technology and teamwork can help you tailor your responses and demonstrate that you're a good fit for their environment. Plus, it shows genuine interest!