Area Manager - Birmingham

Location: Hybrid - Head Office in Daventry and Home Based

Contract Basis: Permanent

Our Mission

Our industry-leading people, systems, and services promote trust and peace of mind. We use our expertise to design, install and construct sustainable solutions with environmental, social, and economic benefits.

Our Vision

Innovation for better living.

Job Purpose

To generate specification and project opportunities through existing and new client bases within your given geographical area or area of responsibility. To achieve and, if possible, exceed your annual sales targets set by the Company. Develop and maintain positive day-to-day relationships with existing and new clients including contractors and internal colleagues to ensure that outstanding service is provided.

Key Accountabilities

• Ensure that you fully understand your role in delivering company business plans and objectives and develop your own vision for your area.
• Plan and manage your time efficiently and effectively to ensure that you maximise productivity, whilst providing regular feedback on activity to your manager.
• Ensure that call cycles are properly recorded and adhered to.
• Maintain regular and effective liaison with existing clients to understand their needs and drivers and exceed expectations.
• Maximise business opportunities through specification sales and networking.
• Identify new clients and develop a strategy to maximise opportunities including arranging and/or delivering CPD seminars.
• Ensure that you maintain a positive and proactive level of communication with the existing contractor network, including regular meetings, to engender mutual trust and understanding.
• Seek and create new business by developing a clear understanding of market sector opportunities in your area and prioritising specifying clients within these sectors.
• Ensure that all relevant market information is shared with your line manager and agreed strategy is acted upon.
• Ensure all projects are tracked throughout the design and procurement stage to maximise conversion ratio.
• Working closely with colleagues across the business, to act as Project Manager taking overall responsibility and ownership for projects, from conception to completion.
• Manage and update client and contractor records on the company database.
• Continuously develop and demonstrate your technical competence and understanding via your reports, specifications, and client interaction.
• Excellent timekeeping and punctuality are essential in this role.

The above list is not exclusive or exhaustive; postholders are expected to be flexible in line with the needs of the post, department, and Company.

As a Langley employee, you will be expected to:

• Embrace, champion, and lead the industry by torch-bearing our company values: SPIRE.
• Ensure that you fully understand the company and department business plan and how these impact your day-to-day responsibilities.
• Always maintain a smart and professional appearance.
• Liaise with your line manager to understand your objectives and goals.
• Liaise and communicate with internal colleagues positively and proactively.
• In addition to fulfilling your responsibilities and meeting/exceeding set targets, you will be required to meet the company standards and measures in reflecting the attitude, conduct and culture of our business.

Qualifications

• This role requires the post holder to be an Essential Car User, hold a full UK driving licence and have access to a vehicle.
• Fit and able to work at height and carry out full roof surveys including core sampling.
• Member of the Chartered Institute of Building (desirable).

Experience

• Relevant experience in a specification sales construction-related environment or similar where relationship management is paramount.
• The ability to maintain, develop and strengthen customer and contractor relationships.
• Working or previously worked in the flat roofing industry with knowledge of primary waterproofing systems.
• Experience of developing detailed written specifications and reports.
• Working to tight deadlines.
• Delivering presentations.
• Proven experience of achieving targets.
• The ability and willingness to conduct lone working.
• Previous cold calling experience.
• Developing and acting on a plan to generate new business.

Knowledge

• Relevant building regulations associated with the flat roofing industry.
• The British Standard Code of Practice.
• The application of flat roofing systems.
• The public and private sector requirements.
• The regulatory framework.
• Knowledge and experience in building practice and emerging trends.
• Awareness of any NFRC developments and new guidelines.

Skills and Abilities

• The ability to absorb, interpret and understand technical information, applying to your daily responsibilities.
• Able to act upon your own initiative.
• Plan and organise your time effectively, prioritising key activities and tasks.
• Have excellent customer care and interpersonal skills.
• The ability to negotiate with and influence audiences.
• High quality and customer service orientation.
• Able to successfully monitor the performance of contracts – within a performance management & improvement culture.
• Self-assess your own performance and continually improve against the objectives set.
• Think and act creatively and innovatively to meet the needs of the business.
• Contribute to and monitor budgets.
• Build relationships; communicate and negotiate effectively, work under pressure, multi-task, and maintain a high level of attention to detail.
• Excellent oral, presentation, and written communication skills.

Additional Requirements

• PC literate including Microsoft Office applications and other relevant software as used by the organisation.
• Commitment to achieving high-quality outcomes.
• This role requires flexibility and will at times require the post holder to work outside of normal office hours.

Salary and benefits

An exciting opportunity to work for a well-established company that offers excellent career progression opportunities. An excellent benefits package, including:

• 25 days of holiday per annum in addition to the standard statutory days (mandatory 3 days to be saved for Christmas).
• Buy and Sell Leave Policy.
• Pension.
• Life Assurance.
• Incapacity benefit.
• Private Medical Insurance.
• Employee Assistance Programme.
• EV Salary Sacrifice Car Scheme.
• Cycle-to-work Scheme.
• Free Eye Tests.
• Free Parking.
• Annual health check (subject to the policy).
• 2 x volunteering days per year.

HOW TO APPLY

Click Apply Now and complete the required fields on the application form. Confirmation that we have received your application will come from recruitment@langley.co.uk. If you have not received further communication from us within 4 weeks of the closing date, please assume that you have not been shortlisted for this vacancy. We encourage applications from people from diverse backgrounds and groups, as well as people with disabilities.