Account Director - Clinical Trial Experience

Langland, a Publicis Health company, is the only health communications agency that thinks further across Clinical Trial Experience, Medical Strategy & Education, Public Relations & Policy, and Advertising, to create unique value with visionary clients.

We believe that people are the most valuable asset of any clinical trial. Where others see subjects and protocols, we think further. We see real lives, and craft ideas, words and actions to turn an uncertain journey into a human experience. We partner with our clients across the whole trial journey, thinking further at every step across three key business areas:

• Participant Recruitment
• Participant Engagement
• Site Engagement

To date, we have supported over 800 clinical trials in more than 290 conditions across 75 countries, helping to convert over 500,000 patients to a clinical trial at a time when they need it most. All materials we create are translated and rolled out in each country supporting the clinical trial.

The nature of CTE means that every day is different - we never know what brief will come through the door next. But we do know that we’ll have the chance to play a role in bringing a potential new treatment to market.

Responsibilities:

At Langland CTE (Clinical Trial Experience), we create campaigns that recruit and support volunteers for groundbreaking clinical trials. Drawing on specialist insight, we produce print and digital materials for patients, caregivers and HCPs that are translated and distributed around the world. Every single project we work on aims to better people’s lives – and the client services team play an integral role in their success.

Qualifications:

• You will have extensive Account Management experience.
• You will have the ability to create a vision/strategy for the brand.
• You will have experience of delivering change management programs.
• You will have excellent relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels.
• You will be an effective people leader and line manager.
• You will have experience of the full project life cycle.
• You will possess strong commercial acumen & financial/budget management experience.
• You will have the ability to identify opportunities for growth.
• You will be knowledgeable about marketing principles and integrated communications.
• You will have knowledge and experience of the healthcare & pharmaceutical market.
• You will have experience working within an agency environment.
• You will possess great communication and stakeholder management skills.
• You are able to identify continuous improvement opportunities through evidence-backed decisions.
• You will have the ability to build and maintain relationships across all levels of an organisation.
• You will have Stakeholder/senior stakeholder management experience.
• You will possess strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally.

Langland offers fantastic benefits to all our employees; full details are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans other initiatives.

At Langland, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process.