At a Glance
- Tasks: Support business applications and resolve customer queries while learning new technologies.
- Company: Join a successful organisation delivering software across various sectors.
- Benefits: Up to £28k salary, pension, healthcare, and 25 days holiday.
- Other info: Opportunity for internal training and development towards consultancy roles.
- Why this job: Gain exposure to diverse technologies and progress your career in tech.
- Qualifications: Experience with SQL, Windows Server, and a passion for technology.
The predicted salary is between 28000 - 28000 £ per year.
Do you have a background in supporting business applications or software? Do you have a broad technical skillset but are looking to be re-trained in new technologies and seeking a new challenge? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud?
About the company:
Do you want to be part of a successful organisation that delivers software for the commercial, private & public sectors, supporting a range of software applications and customers? The role can lead to a position as an Implementation Consultant or perhaps in development within the business.
About the role:
The Support Analyst / Consultant role will be office based in the Milton Keynes office, supporting customers using the company’s software, in a 2nd line support role, building a strong technical awareness of the full technical skillset. Working closely with the 1st line team, sharing knowledge and collectively resolving customer queries and documenting the process. The role will involve working with technologies such as LAN, WAN, Virtualisation (Hyper-V), Cloud, SQL Server, Windows 2008/12 R2, ITIL process, basic scripting and creating some SQL statements to query databases. The role could develop into doing some on-site consultancy with customers implementing business applications.
Key Responsibilities:
- Support of various business applications.
- Testing application, providing quality assurance and resolving any queries.
- Resolution of configuration and deployment issues.
- Documentation of the configuration process of the software products to help with further project implementation.
- Creating databases, basic scripting, writing SQL statements, understanding SQL Server.
- Support and resolution of customer queries.
- Support of mobile applications and devices including iOS, Android, Windows Phones.
- Any other related duties as required by the business, including analysis and advising the customer on best practice.
Essential Technical Skills:
- Exposure to IIS & Web.
- Business Applications.
- SQL Server.
- Windows Server 2008, 2012.
- PowerShell and basic scripting.
- Mobile devices (iOS, Android, Windows phone).
- Creating/querying databases, creating SQL statements.
Benefits (Negotiable):
- Basic salary of up to £28k on offer.
- Pension.
- Healthcare.
- 25 Days holiday.
If you are keen to join a progressive company, gain exposure to a diverse array of technologies, and receive internal training and development, please apply. You will be given the opportunity to learn and progress to a Support / Implementation Consultant and make an impact with their software product capability.
Support Analyst / Application Support Analyst - ( SQL) in Milton Keynes employer: Langland Consultants
Join a dynamic and innovative organisation in Milton Keynes that values your passion for technology and commitment to customer service. With a strong focus on employee development, you will have the opportunity to gain exposure to cutting-edge technologies and progress into roles such as Implementation Consultant or Software Development. Enjoy a supportive work culture, competitive salary, and benefits including healthcare and generous holiday allowance, making this an excellent place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Support Analyst / Application Support Analyst - ( SQL) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Support Analyst role.
✨Tip Number 2
Prepare for those interviews! Brush up on your SQL skills and be ready to discuss how you've tackled customer queries in the past. We want to see your passion for technology and customer service shine through!
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you’ve resolved technical issues or improved processes. We love hearing about your hands-on experience with business applications.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals ready to dive into new technologies.
We think you need these skills to ace Support Analyst / Application Support Analyst - ( SQL) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Support Analyst role. Highlight any relevant technical skills, especially around SQL and business applications, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for technology and customer service, and explain why you want to join us at StudySmarter. Be genuine and let your personality come through.
Showcase Your Technical Skills:Don’t shy away from listing your technical skills! Mention your experience with SQL Server, scripting, and any other relevant technologies. We love seeing candidates who are eager to learn and grow in new tech areas.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Langland Consultants
✨Know Your Tech
Make sure you brush up on the technologies mentioned in the job description, especially SQL Server and basic scripting. Familiarise yourself with how these tools are used in business applications, as this will show your potential employer that you're ready to hit the ground running.
✨Customer Service Mindset
Since the role involves supporting customers, it's crucial to demonstrate your customer service skills. Think of examples from your past experiences where you've successfully resolved issues or provided exceptional support, and be ready to share them during the interview.
✨Practice Problem-Solving
Prepare for scenario-based questions where you might need to troubleshoot a common issue. Practising how you would approach resolving configuration or deployment problems can help you articulate your thought process clearly during the interview.
✨Show Enthusiasm for Learning
This role offers opportunities for training and development, so express your eagerness to learn new technologies. Share any relevant courses or self-study you've undertaken, especially related to Cloud technologies or mobile applications, to highlight your proactive attitude.
