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- Tasks: Design and deliver engaging training sessions for staff across the organisation.
- Company: Join a leading UK-wide construction business focused on efficient systems training.
- Benefits: Enjoy hybrid working, a competitive salary, bonuses, and a car scheme.
- Why this job: Be part of a dynamic team that values your input and fosters professional growth.
- Qualifications: 3+ years in IT training, excellent communication skills, and a full UK driving licence required.
- Other info: Opportunity to travel to various UK sites for hands-on training.
We are pleased to be working with a UK-wide construction business who are looking for an experienced Systems Trainer to join their wider IT Team. The successful candidate will be part of the team responsible for providing staff with the best possible systems training to ensure the efficient, dependable, and secure operation of vital systems across a large organisation.
Role:
- Design, create and arrange training sessions appropriate for all employees across the wider business.
- Work together with the Systems Training & Support Manager to schedule training sessions.
- Participate in the production and ongoing improvement of instructional materials and resources, including videos, manuals, and training exercises.
- Provide new system users with training, on-site coaching and support, and additional implementation support as necessary.
- Deliver scheduled and ad-hoc training courses and sessions both online and in person.
- Analyse training needs, and assist with any other needs that arise, including creating new programmes.
- Keep up to date with the companies’ key systems, gaining a quick understanding of updates and new systems when implemented.
- Maintain an excellent working relationship with the Business Systems Team to ensure efficient and quick knowledge/experience sharing.
- Travel regularly to the company's UK offices to deliver onsite training.
Knowledge and Experience Required:
- Ideally, 3+ years in a Systems / IT training-focused role.
- Good appreciation and grasp of business systems.
- Any understanding and experience of COINS would be great but is not expected.
- Great MS Office experience and knowledge.
- Knowledge of the construction industry would be advantageous but is not essential.
- Excellent Communication skills – Written and oral. Able to communicate effectively across all levels of the business.
- Able to work with both internal and external stakeholders.
- Full UK Driving License.
- Ability to travel on occasion to UK sites.
What you will get:
- Be part of a small, effective, and high-performing team, delivering excellent learning and training to a large UK-wide business.
- The opportunity to build on your experience and skills in an environment where you are encouraged to take real ownership of your work.
- Salary: Circa £40,000.
- Bonus.
- Car Scheme - worth circa £4000.
- Company pension scheme and Life assurance.
- Hybrid Working - circa 3 days a week onsite.
Systems Training and Support Analyst employer: Langham Recruitment
Contact Detail:
Langham Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Training and Support Analyst
✨Tip Number 1
Familiarise yourself with the specific systems used by the company, especially if you can find information about COINS. Understanding these systems will not only help you in interviews but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your previous training experiences in detail. Think of specific examples where you successfully delivered training sessions or developed instructional materials, as this will showcase your relevant skills.
✨Tip Number 4
Stay updated on trends in IT training and development. Being knowledgeable about the latest tools and techniques in training can set you apart from other candidates and show your commitment to continuous improvement.
We think you need these skills to ace Systems Training and Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in systems training and support. Emphasise any specific projects or roles where you designed and delivered training sessions, especially in IT or construction.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of their systems and how your skills align with their needs, particularly in creating instructional materials and delivering training.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to communicate effectively across different levels of an organisation. This could include experiences where you trained diverse groups or collaborated with various stakeholders.
Highlight Relevant Qualifications: If you have any certifications or qualifications related to IT training or systems management, be sure to include them. This will strengthen your application and show your commitment to professional development in this field.
How to prepare for a job interview at Langham Recruitment
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in systems training. Highlight specific examples where you designed and delivered training sessions, and how those sessions improved user understanding and system efficiency.
✨Understand the Company’s Systems
Research the company’s key systems and any recent updates they may have implemented. Demonstrating knowledge of their systems will show your commitment and readiness to contribute effectively from day one.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Be ready to explain complex concepts in simple terms, as you would when training new users.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world training scenarios. Think of examples where you had to adapt your training approach based on different learning styles or unexpected challenges.
