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For Companies At a Glance
- Tasks: Bridge the gap between business and tech, shaping user stories and configuring Salesforce.
- Company: Join a major UK FTSE 100 company with a focus on innovation.
- Benefits: Enjoy a competitive salary, bonus, car allowance, and private healthcare.
- Why this job: Be part of a greenfield Salesforce project and make a real impact.
- Qualifications: Experience in Salesforce configuration and strong communication skills required.
- Other info: Work mostly remotely with great career growth and occasional office visits.
The predicted salary is between 40000 - 46000 £ per year.
We're looking for a Technical Salesforce Business Analyst to join a greenfield Salesforce implementation for a major UK FTSE 100 business. In this role, you'll act as the link between business teams and technical delivery, capturing and refining requirements, managing the backlog with Product Managers and Owners, and shaping user stories. You'll work closely with Solution and Platform Architects to design scalable solutions and configure agreed features within Salesforce, ensuring smooth rollout and adoption across the organisation.
Key Responsibilities
- Gather and document technical requirements and user stories.
- Translate business needs into technical use cases and process maps.
- Configure Salesforce objects, flows, and validation rules.
- Configuration and support of the 3rd party applications installed into Salesforce (e.g. GoMeddo, Avonni, Nintex, etc).
- Support UAT, admin tasks, and data migration activities.
- Work alongside Testers to conduct BA level of testing and ensure Salesforce solutions are holistic.
- Support integration flows between Salesforce and external systems (ERP, Marketing Cloud, websites, third-party apps).
- Act as liaison between business and technical teams, simplifying complex concepts.
Required Skills & Qualifications
- Experienced Salesforce Business Analyst or Consultant with hands‐on configuration skills.
- Strong understanding of Sales Cloud, Service Cloud, and Experience Cloud configuration.
- Beneficial knowledge of Marketing Cloud, Data Cloud, Salesforce Agentic AI.
- Familiarity with integrations, data migration, and testing processes.
- Experience in requirement gathering and process mapping (BPMN, Lucidchart).
- Excellent communication and stakeholder management skills.
- Agile delivery experience with Jira and Confluence.
Preferred Certifications
- Salesforce Certified Business Analyst.
- Salesforce Advanced Administrator.
- Salesforce Platform App Builder.
Package
- 25 days holiday (rising with service).
- Private healthcare, life assurance, and pension.
- Mostly remote working with occasional paid office visits to London (once every 1–2 months).
Seniority level: Mid‐Senior level
Employment type: Full‐time
Job function: Analyst
Industries: Construction
Technical Salesforce Business Analyst in London employer: Langham Recruitment
Contact Detail:
Langham Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Salesforce Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related industries. Attend webinars, meetups, or online forums to make yourself known and learn about hidden job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, user stories, and any configurations you've done. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common Salesforce scenarios and questions. Think about how you can demonstrate your experience with Sales Cloud, Service Cloud, and integrations during the conversation.
✨Tip Number 4
Don't forget to apply through our website! We have loads of exciting opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Technical Salesforce Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Salesforce Business Analyst role. Highlight your experience with Salesforce configuration and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with Agile delivery and stakeholder management, as these are key for us.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills, especially around Salesforce. Mention any certifications you have and your hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud. We love seeing that expertise!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Langham Recruitment
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud, Service Cloud, and Experience Cloud. Be ready to discuss how you've configured these in the past and any challenges you've faced.
✨Master Requirement Gathering
Prepare to showcase your skills in gathering and documenting requirements. Have examples ready where you've translated business needs into technical use cases or process maps. This will demonstrate your ability to act as a bridge between business and technical teams.
✨Familiarise Yourself with Agile Methodologies
Since Agile delivery experience is crucial for this role, be prepared to discuss your experience with tools like Jira and Confluence. Share specific instances where you've contributed to an Agile project, highlighting your role in managing backlogs and user stories.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice explaining complex concepts in simple terms, as you'll need to liaise between technical and non-technical stakeholders. Consider doing mock interviews to refine your delivery.
