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For Companies At a Glance
- Tasks: Capture and refine requirements, manage backlogs, and shape user stories for Salesforce projects.
- Company: Join a major UK FTSE 100 business with a focus on innovation.
- Benefits: Enjoy a competitive salary, bonus, car allowance, and private healthcare.
- Why this job: Be the bridge between business and tech, making a real impact in a greenfield project.
- Qualifications: Experience as a Salesforce Business Analyst with strong configuration skills required.
- Other info: Work mostly remotely with occasional office visits and excellent career growth opportunities.
The predicted salary is between 40000 - 46000 £ per year.
We’re looking for a Technical Salesforce Business Analyst to join a greenfield Salesforce implementation for a major UK FTSE 100 business. In this role, you’ll act as the link between business teams and technical delivery, capturing and refining requirements, managing the backlog with Product Managers and Owners, and shaping user stories. You’ll work closely with Solution and Platform Architects to design scalable solutions and configure agreed features within Salesforce, ensuring smooth rollout and adoption across the organisation.
Key Responsibilities
- Gather and document technical requirements and user stories.
- Translate business needs into technical use cases and process maps.
- Configure Salesforce objects, flows, and validation rules.
- Configuration and support of the 3rd party applications installed into Salesforce (e.g. GoMeddo, Avonni, Nintex, etc).
- Support UAT, admin tasks, and data migration activities.
- Work alongside Testers to conduct BA level of testing and ensure Salesforce solutions are holistic.
- Support integration flows between Salesforce and external systems (ERP, Marketing Cloud, websites, third-party apps).
- Act as liaison between business and technical teams, simplifying complex concepts.
Required Skills & Qualifications
- Experienced Salesforce Business Analyst or Consultant with hands‑on configuration skills.
- Strong understanding of Sales Cloud, Service Cloud, and Experience Cloud configuration.
- Beneficial knowledge of Marketing Cloud, Data Cloud, Salesforce Agentic AI.
- Familiarity with integrations, data migration, and testing processes.
- Experience in requirement gathering and process mapping (BPMN, Lucidchart).
- Excellent communication and stakeholder management skills.
- Agile delivery experience with Jira and Confluence.
Preferred Certifications
- Salesforce Certified Business Analyst.
- Salesforce Advanced Administrator.
- Salesforce Platform App Builder.
Package
- 25 days holiday (rising with service).
- Private healthcare, life assurance, and pension.
- Mostly remote working with occasional paid office visits to London (once every 1–2 months).
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Analyst
Industries: Construction
Technical Salesforce Business Analyst in England employer: Langham Recruitment
Contact Detail:
Langham Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Salesforce Business Analyst in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related industries. Attend webinars, join forums, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions specific to Salesforce Business Analyst roles. Think about how you can showcase your experience with configuration and stakeholder management. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your skills through a portfolio! If you’ve worked on any Salesforce projects, create a simple portfolio that highlights your contributions, especially around requirement gathering and process mapping. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Tailor your application to highlight your relevant skills and experiences, and make sure to follow up after applying to show your enthusiasm!
We think you need these skills to ace Technical Salesforce Business Analyst in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Salesforce Business Analyst role. Highlight your experience with Salesforce configuration, requirement gathering, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects where you've acted as a liaison between business and technical teams, and how you’ve successfully managed user stories.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you've effectively communicated complex concepts in past roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Langham Recruitment
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud, Service Cloud, and Experience Cloud. Be ready to discuss how you've configured these in the past and any challenges you've faced.
✨Master Requirement Gathering
Prepare to showcase your skills in gathering and documenting technical requirements. Have examples ready where you've successfully translated business needs into user stories or process maps, as this will be crucial for the role.
✨Show Off Your Communication Skills
As a liaison between business and technical teams, your communication skills are key. Practice explaining complex concepts in simple terms, and think of scenarios where you've had to manage stakeholder expectations effectively.
✨Familiarise Yourself with Agile Tools
Since Agile delivery experience is important, make sure you're comfortable discussing your use of tools like Jira and Confluence. Be prepared to talk about how you've used these tools to manage backlogs and support UAT.
