At a Glance
- Tasks: Lead digital delivery across web platforms and Salesforce, ensuring smooth operations.
- Company: Join a prestigious FTSE 100 company with a focus on innovation.
- Benefits: Earn up to £80,000, plus a £5,000 car allowance and a 12% bonus.
- Other info: Enjoy fully remote work and excellent career growth opportunities.
- Why this job: Make a real impact in a high-stakes role at the intersection of tech and marketing.
- Qualifications: Experience in digital delivery management and strong communication skills required.
The predicted salary is between 80000 - 80000 £ per year.
We are partnering with a FTSE 100 organisation who are looking for an experienced Digital Delivery Manager to join their Digital team. As their Customer Product Delivery Manager, you will lead delivery across their core digital ecosystem, spanning web platforms, Salesforce, and integrated systems. This is a high-impact role at the centre of Technology, Marketing, and Sales, where you will drive delivery across multiple product streams, ensuring strong governance and technical alignment across products. You will act as the operational glue between web and Salesforce, keeping systems aligned, dependencies managed, and teams moving forward together.
The Role
This is a delivery-led leadership role focused on execution, stakeholder alignment, and cross-platform coordination. You will lead Product Owners and digital teams across web and Salesforce products, setting clear priorities, strengthening governance, and maintaining delivery momentum across a complex digital environment.
Key Responsibilities
- Partner with Website and Salesforce Product Owners to shape backlogs, align priorities, and define clear, achievable delivery plans.
- Act as the operational “glue” across website/PIM platforms and Salesforce streams, managing cross-platform dependencies and ensuring joined-up delivery.
- Own relationships with external digital agencies, systems integrators, and technology vendors, holding them accountable for delivery quality and outcomes.
- Lead end-to-end delivery governance, including planning, risk management, issue resolution, budget oversight, and executive reporting.
- Translate technical concepts and constraints into clear, business-friendly insights for stakeholders across Marketing and Sales.
- Oversee delivery across modern digital architectures (APIs, integrations, microservices), ensuring stable, high-performing releases.
- Support the rollout of new digital capabilities, including interactive customer experiences and emerging AI/automation initiatives.
What We’re Looking For
- Proven experience as a Delivery Manager or Agile Delivery Lead within complex enterprise digital environments.
- Strong background delivering website platforms / complex digital products.
- Experience working across multi-platform ecosystems, with a solid understanding of integrations, cloud environments and data synchronisation patterns (APIs, webhooks, middleware).
- Ability to operate confidently across both technical teams and business stakeholders, with excellent communication and influencing skills.
- Experience managing third-party vendors and agencies, with strong commercial awareness.
- Comfortable working in evolving environments, bringing structure, governance, and delivery discipline.
- Desirable: Experience working on interactive or configuration-led digital experiences, such as product configurators or guided selling tools (e.g. automotive, property, retail).
- Background in sectors such as property, ecommerce, automotive, retail, or similarly complex high value sales / customer journey environments would be ideal.
- Exposure to delivery within Salesforce integrated environments would be advantageous but not essential.
Benefits and Salary:
- Up to £80,000
- £5,000 car allowance
- 12% bonus
- Fully remote working
- Private healthcare and life assurance
Customer Product Delivery Manager employer: Langham Recruitment
Join a prestigious FTSE 100 organisation as a Customer Product Delivery Manager, where you will thrive in a dynamic and collaborative work culture that prioritises innovation and excellence. Enjoy competitive benefits including a generous salary, car allowance, and a 12% bonus, alongside opportunities for professional growth within a supportive environment that values your contributions to the digital landscape. With fully remote working options and a focus on employee well-being, this role offers a unique chance to make a significant impact while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Product Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Product Delivery Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of digital ecosystems, especially around web platforms and Salesforce. We want you to be able to speak confidently about how you can drive delivery and manage dependencies across multiple product streams.
✨Tip Number 3
Showcase your experience with third-party vendors and agencies during interviews. Highlight how you've held them accountable for delivery quality and outcomes, as this is crucial for the role. We want to see that you can manage relationships effectively!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Product Delivery Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Product Delivery Manager. Highlight your experience with digital delivery, web platforms, and Salesforce integration. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led delivery in complex environments and managed cross-platform dependencies. Let us know what makes you tick!
Showcase Your Communication Skills:As a Delivery Manager, you'll need to communicate effectively with both technical teams and business stakeholders. In your application, demonstrate your ability to translate technical jargon into business-friendly language. We love clear communicators!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Langham Recruitment
✨Know Your Digital Ecosystem
Familiarise yourself with the company's digital platforms, especially their web and Salesforce systems. Understand how these systems interact and be ready to discuss how you can enhance their integration and delivery.
✨Showcase Your Leadership Skills
Prepare examples of how you've led cross-functional teams in the past. Highlight your experience in managing Product Owners and ensuring alignment across various stakeholders, as this role requires strong leadership in a complex environment.
✨Master the Art of Communication
Be ready to translate technical jargon into business-friendly language. Practice explaining complex concepts clearly, as you'll need to communicate effectively with both technical teams and business stakeholders.
✨Demonstrate Your Governance Knowledge
Brush up on your understanding of delivery governance, risk management, and budget oversight. Be prepared to discuss how you've implemented these practices in previous roles to ensure successful project outcomes.
