At a Glance
- Tasks: Welcome guests and provide friendly, efficient service in a vibrant environment.
- Company: Join the iconic Langham London, a leader in hospitality since 1865.
- Benefits: Enjoy paid overtime, discounts, and up to 33 days holiday!
- Other info: Dynamic workplace with opportunities for growth and recognition.
- Why this job: Be part of a team that creates unforgettable experiences for guests.
- Qualifications: Previous experience in hospitality and a passion for excellent service.
The predicted salary is between 24000 - 30000 £ per year.
In the role of Waiter, your key focus will be to:
- welcome guests in a friendly and engaging manner
- provide prompt, friendly and efficient service
- be familiar with all food & beverage items on the menu
- support the team in delivering an excellent experience for guests
- be attentive and proactive with the ability to respond quickly to needs of our guests and bar team
- be an excellent team player with exceptional communication skills
- ensure that licensing laws and health and safety matters are adhered to
- demonstrate your passion in The Wigmore and surprise and delight our guests
- be responsible for ensuring bills are dealt with accurately
Previous experience in a similar environment is required, along with flair, passion and a conscientious attitude. You should possess confidence, professionalism and an engaging personality, as well as the ability to think outside of the box to surprise and delight our guests. Excellent attention to detail and clear conversational English are also essential.
This is a one year maternity cover contract.
Your Benefits:
- Paid Overtime
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream – a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- Company pension plan
- Life insurance
- Discounts in various high street and online shops
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards
Physical Wellbeing:
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
- Enhanced Sick Pay
- Eye test vouchers
- Cycle2Work scheme
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions
Our Culture:
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.
Diversity & Inclusion:
The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
Disability Inclusion:
We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates.
Sustainability Pledge:
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations.
Would you like to be a Waiter in such an iconic hotel? Then go ahead, apply!
Waiter employer: Langham Hotel
The Langham, London is an exceptional employer that prioritises the well-being and growth of its team members. With a strong focus on diversity and inclusion, employees enjoy a supportive work culture, comprehensive benefits including paid overtime, generous holiday allowances, and opportunities for career advancement through cross-departmental training. Located in the heart of London, this iconic hotel not only offers a vibrant environment but also fosters a sense of community with regular social events and recognition programmes, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Wigmore and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested!
✨Tip Number 2
Practice your people skills! As a waiter, you'll be interacting with guests all day. Role-play with a friend or family member to get comfortable with welcoming guests and providing excellent service. Confidence is key!
✨Tip Number 3
Show off your passion! When you apply, let your enthusiasm for hospitality shine through. Share stories about times you've gone above and beyond for guests in previous roles. We love to see that flair and dedication!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your flair and passion for hospitality.
Tailor Your Application:Make sure to highlight your previous experience in similar roles. Mention specific skills that match what we’re looking for, like your attention to detail and ability to engage with guests.
Show Your Team Spirit:We love team players! In your application, share examples of how you've worked well with others in the past. This will show us you can support our bar team and create a great atmosphere for guests.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people quickly!
How to prepare for a job interview at Langham Hotel
✨Know the Menu Inside Out
Familiarise yourself with all food and beverage items on the menu before the interview. This will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your People Skills
As a waiter, you'll be interacting with guests constantly. Practice your conversational English and think of examples where you've provided excellent customer service. Be ready to demonstrate your engaging personality during the interview.
✨Be Proactive and Attentive
Think of scenarios where you went above and beyond for a guest or team member. Highlight your ability to respond quickly to needs, as this is crucial in the hospitality industry. Share these experiences to showcase your proactive nature.
✨Emphasise Teamwork
Being an excellent team player is key in this role. Prepare to discuss how you've collaborated with others in previous jobs. Mention any specific instances where teamwork led to a positive outcome, as this will resonate well with the interviewers.
