At a Glance
- Tasks: Deliver delicious meals to guests and provide top-notch service with a smile.
- Company: Join The Langham, London, Europe's first Grand Hotel with a vibrant team.
- Benefits: Enjoy paid overtime, discounts, and opportunities for career growth.
- Other info: Diverse workplace with fun events and a focus on well-being.
- Why this job: Be part of a luxury experience and create memorable moments for guests.
- Qualifications: Experience in a 5-star environment and a passion for food and service.
The predicted salary is between 22000 - 28000 £ per year.
The Langham, London; Europe’s first Grand Hotel is currently recruiting for In-Room Dining Waiter to join our talented In‑Room Dining team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
- Ensure all orders are delivered in a timely fashion and according to standards.
- Be fully conversant with all the In‑Room Dining menu.
- Demonstrate excellent knowledge of food and beverage menus to guests.
- Provide prompt, friendly and efficient service.
- Personalise and engage with guests at every opportunity.
- Maximise sales opportunities, upsell where appropriate.
- Be responsible for ensuring bills are dealt with accurately.
- Prepare amenities for guest rooms.
- Prepare mise‑en‑place and ensure be prepared for service.
ABOUT YOU
- Previous experience in a similar 5* environment.
- Strong interest in food and beverage.
- Flair, passion and a conscientious attitude.
- Confidence, professionalism and engaging personality.
- Ability to think outside of the box to surprise and delight our guests.
- Excellent attention to detail.
- Clear conversational English language; knowledge of foreign languages is beneficial.
FINANCIAL WELLBEING
- Paid Overtime.
- Discretionary Service Charge.
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service.
- Access to Wagestream – a salary advance benefit.
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels.
- Discounted accommodation at The Langham, London for you and your family.
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments.
- Up to £750 Recommend a Friend referral bonus.
- Seasonal Travelcard loan.
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs.
- Company pension plan.
- Life insurance.
- Discounts in various high street and online shops.
- Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values.
- Learning and Development opportunities, including paid and unpaid cross‑departmental training, empowering you to progress in your career.
- 2 staff parties per year and several colleague social and community events.
- Access to the Employee Assistance Programme by Hospitality Action (24/7).
- Access to Qualified Mental Health First Aiders on site.
- Most Valued Colleague of the Month and Year Awards.
- Long Service Awards.
PHYSICAL WELLBEING
- Free meals on duty in our Staff Restaurant.
- Uniform supplied and laundered or if non‑uniform colleague, a complimentary valet service of work attire provided.
- Enhanced Sick Pay.
- Eye test vouchers.
- Cycle2Work scheme.
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions.
DIVERSITY & INCLUSION
The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
DISABILITY INCLUSION
We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates.
In-Room Dining Waiter- Casual employer: Langham Hotel
The Langham, London offers a vibrant and inclusive work environment where employees are valued and encouraged to grow. With competitive benefits such as paid overtime, generous holiday allowances, and opportunities for professional development, our team members enjoy a fulfilling career in the heart of one of Europe's most prestigious hotels. Join us to be part of a culture that celebrates diversity, recognises achievements, and prioritises both financial and physical wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land In-Room Dining Waiter- Casual
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Langham Hotel and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace In-Room Dining Waiter- Casual
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Langham Hotel that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Langham Hotel.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Langham Hotel get a sense of who you are beyond your experience!
How to prepare for a job interview at Langham Hotel
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Langham Hotel and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
