At a Glance
- Tasks: Lead a talented team in delivering exceptional dining experiences at our iconic Palm Court Restaurant.
- Company: Join The Langham, London, Europe's first Grand Hotel with a rich heritage.
- Benefits: Enjoy competitive pay, generous holiday, and discounts across our hotels and restaurants.
- Other info: Join a supportive culture that values diversity, innovation, and personal growth.
- Why this job: Be part of a prestigious hotel and make a real impact on guest experiences.
- Qualifications: Experience in luxury hospitality and a passion for food and service excellence.
The predicted salary is between 30000 - 36000 £ per year.
The Langham, London; Europe’s first Grand Hotel, is currently recruiting for an
Assistant Manager in our Palm Court Restaurant to join our talented Palm Court team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
As a
Palm Court Restaurant Assistant Manager , your main role will be to
- ensure the smooth running of breakfast, lunch and afternoon tea, and private events taking place in Palm Court
- demonstrate a real understanding of achieving and maintaining quality through effective service management
- lead a team that is genuine in delivering service excellence
- be operational and visible to the team
- assist with the achievement of departmental KPI results
- support the Departmental Trainer in conducting all on-the-job training for all colleagues to ensure all Company standards are adhered to
Do you have?
- similar experience in a luxury 5* hotel
- passion for and excellent knowledge of food, beverage and service
- the ability to work under pressure
- the ability to lead by example and motivate a strong team
- the ability to adapt swiftly and seamlessly to situations that arise
- confidence, professionalism and engaging personality
- good communication skills and a very good level of English
- YOUR BENEFITS
- Financial Wellbeing
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream – a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- Company pension plan
- Life insurance
- Discounts in various high street and online shops
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards
- Physical Wellbeing
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered, or if a non-uniform colleague, a complimentary valet service of work attire provided
- Enhanced Sick Pay
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions
- OUR CULTURE
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.
DIVERSITY & INCLUSION
The Langham, London is an equal opportunities employer, committed to diversity and inclusion.
We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
DISABILITY INCLUSION
We are committed to disability inclusion and ensuring an inclusive recruitment process.
If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset.
Our goal is to provide an equitable recruitment experience for all candidates.
SUSTAINABILITY PLEDGE
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations.
We attained Platinum Earth Check certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification.
Would you like to be our Palm Court Restaurant Manager? Then go ahead, apply!
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Assistant Restaurant Manager - The Langham, London employer: Langham Hospitality Group
Langham Hospitality Group is an exceptional employer that values innovation and excellence in the luxury hospitality sector. With a strong focus on employee growth and development, team members are encouraged to enhance their skills in a dynamic and supportive work culture. Located in the heart of the United Kingdom, working with us means being part of a prestigious brand known for its commitment to delivering outstanding guest experiences and fostering a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager - The Langham, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Langham Hospitality Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Langham Hospitality Group
Don't be shy about reaching out to Langham Hospitality Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager - The Langham, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Langham Hospitality Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Langham Hospitality Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
