At a Glance
- Tasks: Lead a dynamic sales team and drive revenue for Europe's first Grand Hotel.
- Company: Join The Langham, London, a luxurious 5-star hotel with a rich history.
- Benefits: Enjoy competitive pay, generous holiday, and discounts at our hotels and restaurants.
- Other info: Join a supportive culture that values diversity, innovation, and personal growth.
- Why this job: Be part of an iconic brand and make a real impact in the luxury hospitality sector.
- Qualifications: Proven sales experience and strong leadership skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
The Langham, London, Europe's first Grand Hotel and a luxury 5-star rated property, is currently seeking a Director of Sales to join our talented Sales & Marketing team. We are looking for a true leader, an astute negotiator, a revenue driver, and a motivated 'hunter' salesperson.
In the role of the Director of Sales, your key focus will be to:
- Act as a deputy for the Director of Sales & Marketing.
- Lead and direct the proactive sales team across all market segments.
- Plan and coordinate sales team activities, ensuring that team members produce and execute quarterly action plans.
- Conduct team management activities, including performance reviews, recruitment, rewards and recognition, and one-on-one meetings.
- Collaborate with the Director of Sales & Marketing to define and implement strategies aimed at achieving revenue goals.
- Undertake sales calls and presentations to maintain and grow relationships, maximising revenue from the assigned account base and geographical territory.
- Conduct sales trips within the territory as required by the annual sales and marketing plan, adhering to corporate travel policies and budgetary guidelines.
- Lead the hotel's engagement with LHG Global Sales offices, ensuring effective communication regarding hotel needs and offers, and plan GSO sales activities on behalf of the hotel.
- Achieve annual KPIs (hotel and GSO).
- Ensure compliance with all LHG programs, standards, and procedures to maintain customer service quality goals.
Do you have:
- A proven track record in leading and managing medium-sized teams.
- Proven proactive sales experience in the UK groups, corporate, and travel industry market segments (essential).
- Evidence of your ability to prospect for new business from previous experience.
- Strong negotiation skills and a drive for revenue as a motivated 'hunter' salesperson.
- Experience in the luxury hotel sector (sales and operations) along with GSO experience (desirable).
- Experience in organising trade shows on a large scale—for example, IMEX, Sales Missions, ILTM Cannes.
- Strong business communication and interpersonal skills.
- The ability to travel for work without visa restrictions.
YOUR BENEFITS
- Discretionary Service Charge & Service charge participation.
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service.
- Access to Wagestream – a salary advance benefit.
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels.
- Discounted accommodation at The Langham, London for you and your family.
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments.
- Up to £750 Recommend a Friend referral bonus.
- Seasonal Travelcard loan.
- Health Cash Plan (the hotel covers the cost of Level 1 with Simplyhealth).
- Company pension plan.
- Life insurance.
- Discounts in various high street and online shops.
Mental Wellbeing
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values.
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career.
- 2 staff parties per year and several colleague social and community events.
- Access to the Employee Assistance Programme by Hospitality Action (24/7).
- Access to Qualified Mental Health First Aiders on site.
- Most Valued Colleague of the Month and Year Awards.
- Long Service Awards.
Physical Wellbeing
- Free meals on duty in our Staff Restaurant.
- Complimentary valet service of work attire provided.
- Enhanced Sick Pay.
- Eye test vouchers.
- Cycle2Work scheme.
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions.
OUR CULTURE
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.
DIVERSITY & INCLUSION
The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
DISABILITY INCLUSION
We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates.
SUSTAINABILITY PLEDGE
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We attained Platinum Earthcheck certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification.
The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites and Palm Court restaurant, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on building great memories for our guests and we’ve been doing so since 1865.
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
Would you like to be a Director of Sales in such an iconic hotel? Then go ahead, apply!
Director of Sales - The Langham, London employer: Langham Hospitality Group - The Langham, London
The Langham, London is an exceptional employer that prioritises the well-being and growth of its employees within a luxurious and historic setting. With a strong commitment to diversity, inclusion, and sustainability, the hotel offers extensive benefits including generous holiday allowances, professional development opportunities, and a supportive work culture that celebrates achievements and fosters collaboration. Employees enjoy unique perks such as complimentary stays at Langham properties and a vibrant community atmosphere, making it an ideal place for those seeking a rewarding career in the hospitality industry.
Contact Details:
Langham Hospitality Group - The Langham, London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Sales - The Langham, London
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meetups to connect with potential employers and fellow professionals. Don’t be shy; introduce yourself and share your passion for sales in the luxury hotel sector.
✨Tip Number 2
Prepare for interviews by researching The Langham, London and its unique offerings. Tailor your pitch to highlight how your experience aligns with their goals, especially in driving revenue and leading teams. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Langham, London. Let’s get you that dream job!
We think you need these skills to ace Director of Sales - The Langham, London
Some tips for your application 🫡
Show Your Sales Savvy:When you're crafting your application, make sure to highlight your sales achievements and experiences. We want to see how you've driven revenue in the past, so don’t hold back on those numbers!
Tailor Your Application:Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Authentic:Let your personality shine through in your application. We’re not just looking for qualifications; we want to know who you are and how you’ll fit into our team culture at The Langham, London.
Apply Through Our Website:Make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Langham Hospitality Group - The Langham, London
✨Know Your Numbers
As a Director of Sales, you'll need to demonstrate your ability to drive revenue. Brush up on your sales figures and KPIs from previous roles. Be ready to discuss how you achieved these numbers and what strategies you implemented to exceed targets.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've successfully managed teams in the past. Highlight your experience with performance reviews, recruitment, and team motivation to show that you can lead the proactive sales team effectively.
✨Understand the Luxury Market
Familiarise yourself with the luxury hotel sector and its unique challenges. Be prepared to discuss trends in the market and how you would position The Langham, London to stand out. This will show your understanding of the brand and its clientele.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, especially around sales calls and negotiations. Practice your pitch and be ready to demonstrate your negotiation skills. This is your chance to shine as a motivated 'hunter' salesperson!
