At a Glance
- Tasks: Lead global IT governance and optimise cloud platforms for a seamless digital experience.
- Company: Join a forward-thinking organisation focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a global team driving continuous improvement and security.
- Why this job: Make a real impact in a dynamic environment while shaping the future of IT.
- Qualifications: 10+ years in IT with strong Azure and leadership experience.
The predicted salary is between 63000 - 77000 £ per year.
As Group IT Manager, reporting to the Head of IT and working closely with the Head of UK and Global IT Cybersecurity Consultant, you will oversee the global governance, delivery, and optimisation of the organisation’s IT platforms and services.
Working within a cloud-first, Azure-led environment, you will lead the design, standardisation, and continuous improvement of technologies including Azure, Azure Virtual Desktop, Microsoft 365, Intune, Entra ID, endpoint management, and cloud infrastructure.
You will ensure a seamless and secure digital workplace experience across all locations, with responsibility for platform governance, IT operations, identity and access management, endpoint governance, and service delivery within a globally standardised Azure environment.
The role also focuses on maintaining a globally aligned IT operating model, providing strategic direction and ensuring effective execution through regional IT teams, while ensuring platforms remain scalable, secure, resilient, and compliant with business and regulatory requirements.
Key Responsibilities
- Global Platform Ownership & Operations
- Own and govern the global Azure environment, ensuring performance, scalability, security, resilience, and cost optimisation.
- Lead Azure Virtual Desktop (AVD) globally, including architecture, operational standards, scaling, performance, and user experience.
- Define and enforce standards across Microsoft 365, Azure services, and core cloud platforms.
- Act as escalation point for critical platform issues, ensuring stability and availability.
- Drive automation, standardisation, monitoring, and continuous service improvement.
- Digital Workplace & Office Technology
- Own IT services across all global offices, ensuring a consistent digital workplace experience.
- Define standards for collaboration tools, Microsoft Teams, conferencing systems, and meeting room technologies.
- Ensure alignment between global standards and regional execution.
- Improve IT service quality, responsiveness, and end-user experience globally.
- Own global endpoint management via Microsoft Intune and Autopilot.
- Define device lifecycle standards including provisioning, configuration, patching, compliance, asset management, and retirement.
- Ensure all endpoints meet security, compliance, and Conditional Access requirements.
- Maintain global visibility and governance of all devices.
- Identity & Access Management
- Own Entra ID operations including identity lifecycle, access control, governance, and access reviews.
Enforce Zero Trust principles, MFA, Conditional Access, least privilege, and role-based access.
- Improve privileged access management and identity security structures.
- Ensure compliance with audit, regulatory, and client requirements.
- Onboarding & Offboarding
- Own global joiner, mover, and leaver processes.
- Ensure secure provisioning and deprovisioning across Entra ID, Intune, AVD, Microsoft 365, and business systems.
- Maintain audit-ready compliance and a consistent employee experience.
- Own and govern security controls across all core IT platforms.
- Ensure alignment with cybersecurity frameworks, ISO 27001, ISAE 3402, DORA, and client assurance requirements.
- Lead or support major security incidents across platforms and regions.
- Support audits, risk assessments, control testing, and remediation tracking.
- Drive a strong global security culture.
- Resilience, Disaster Recovery & Business Continuity
- Own global disaster recovery and resilience strategy for cloud and IT services.
- Ensure redundancy, failover, backup validation, and cross-region continuity. Lead DR testing, validation, and remediation activities.
- Align IT resilience with business continuity requirements.
- Network & Connectivity
- Define global connectivity standards for Azure, Microsoft 365, AVD, and Saa S platforms.
- Oversee secure network design including VPN, Wi Fi, wired networks, and cloud connectivity.
- Manage global network providers and ensure service performance and reliability.
- Resolve connectivity issues impacting core platforms.
- Own IT governance frameworks, policies, and standards globally.
- Ensure compliance with ISO 27001, ISAE 3402, and regulatory requirements.
- Lead audit, risk, and compliance reporting activities.
- Manage strategic vendor relationships, ensuring performance, cost optimisation, and service quality.
- Lead a federated global IT operating model across central and regional teams.
- Provide technical direction and governance to regional IT teams across multiple jurisdictions.
- Ensure consistent service delivery, tooling, and standards globally.
- Lead global IT initiatives from strategy through to operational adoption.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Translate business requirements into global IT strategy and roadmap.
- Drive standardisation, automation, optimisation, and simplification of IT services.
- Ensure technology decisions align with security, compliance, and business objectives.
- Balance strategic leadership with operational execution.
Skills, Knowledge and Expertise
- Strong experience in Microsoft Azure environments (governance, security, networking, cost management, resilience).
- Enterprise experience with Azure Virtual Desktop (AVD) including scaling, performance, and user experience optimisation.
- Deep knowledge of Microsoft Intune, Autopilot, and modern endpoint management.
- Strong expertise in Entra ID, identity governance, Conditional Access, MFA, Zero Trust, and least privilege models.
- Experience managing Microsoft 365 at enterprise scale.
- Strong understanding of cloud networking, VPN, Wi Fi, secure access, and hybrid connectivity.
- Experience with cloud disaster recovery, resilience, and business continuity frameworks.
- Experience operating across multi-region or global IT environments.
- Experience in regulated environments with audit, risk, compliance, and client assurance requirements.
- Familiarity with ISO 27001, ISAE 3402, DORA, and cybersecurity control frameworks.
- Minimum 10 years’ IT experience, including operational and leadership responsibilities.
- Preferred Attributes
- Proven experience leading distributed or global IT teams.
- Strong stakeholder management with senior leadership engagement.
- Strategic thinker with ability to balance governance and execution.
- Strong focus on global consistency and user experience.
- Highly structured approach to governance, control, and service quality.
- Proactive, solution-oriented mindset.
- Excellent communication skills across technical and non-technical audiences.
- Strong attention to detail, documentation, and continuous improvement.
- Collaborative leadership style with ability to influence across regions and vendors.
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Group Information Technology Manager in London employer: Langham Hall
Langham Hall is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for its employees. With a strong focus on professional development and flexible working arrangements, team members are encouraged to grow their skills while contributing to impactful IT governance across global platforms. Located in the UK and Ireland, employees benefit from a supportive culture that prioritises work-life balance and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Group Information Technology Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Langham Hall values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Langham Hall might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Langham Hall!
✨Direct Apply to Langham Hall
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We think you need these skills to ace Group Information Technology Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Langham Hall.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Langham Hall. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Langham Hall
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
