At a Glance
- Tasks: Lead global IT governance and optimise cloud platforms for a seamless digital experience.
- Company: Join a forward-thinking organisation focused on innovation and technology.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and global consistency.
- Why this job: Make a significant impact in a dynamic, cloud-first environment with cutting-edge technologies.
- Qualifications: 10+ years in IT with strong Azure and leadership experience.
The predicted salary is between 80000 - 100000 £ per year.
As Group IT Manager, reporting to the Head of IT and working closely with the Head of UK and Global IT Cybersecurity Consultant, you will oversee the global governance, delivery, and optimisation of the organisation’s IT platforms and services. Working within a cloud-first, Azure-led environment, you will lead the design, standardisation, and continuous improvement of technologies including Azure, Azure Virtual Desktop, Microsoft 365, Intune, Entra ID, endpoint management, and cloud infrastructure.
You will ensure a seamless and secure digital workplace experience across all locations, with responsibility for platform governance, IT operations, identity and access management, endpoint governance, and service delivery within a globally standardised Azure environment. The role also focuses on maintaining a globally aligned IT operating model, providing strategic direction and ensuring effective execution through regional IT teams, while ensuring platforms remain scalable, secure, resilient, and compliant with business and regulatory requirements.
Key Responsibilities- Global Platform Ownership & Operations
- Own and govern the global Azure environment, ensuring performance, scalability, security, resilience, and cost optimisation.
- Lead Azure Virtual Desktop (AVD) globally, including architecture, operational standards, scaling, performance, and user experience.
- Define and enforce standards across Microsoft 365, Azure services, and core cloud platforms.
- Act as escalation point for critical platform issues, ensuring stability and availability.
- Drive automation, standardisation, monitoring, and continuous service improvement.
- Digital Workplace & Office Technology
- Own IT services across all global offices, ensuring a consistent digital workplace experience.
- Define standards for collaboration tools, Microsoft Teams, conferencing systems, and meeting room technologies.
- Ensure alignment between global standards and regional execution.
- Improve IT service quality, responsiveness, and end-user experience globally.
- Own global endpoint management via Microsoft Intune and Autopilot.
- Define device lifecycle standards including provisioning, configuration, patching, compliance, asset management, and retirement.
- Ensure all endpoints meet security, compliance, and Conditional Access requirements.
- Maintain global visibility and governance of all devices.
- Identity & Access Management
- Own Entra ID operations including identity lifecycle, access control, governance, and access reviews.
- Enforce Zero Trust principles, MFA, Conditional Access, least privilege, and role-based access.
- Improve privileged access management and identity security structures.
- Ensure compliance with audit, regulatory, and client requirements.
- Onboarding & Offboarding
- Own global joiner, mover, and leaver processes.
- Ensure secure provisioning and deprovisioning across Entra ID, Intune, AVD, Microsoft 365, and business systems.
- Maintain audit-ready compliance and a consistent employee experience.
- Own and govern security controls across all core IT platforms.
- Ensure alignment with cybersecurity frameworks, ISO 27001, ISAE 3402, DORA, and client assurance requirements.
- Lead or support major security incidents across platforms and regions.
- Support audits, risk assessments, control testing, and remediation tracking.
- Drive a strong global security culture.
- Resilience, Disaster Recovery & Business Continuity
- Own global disaster recovery and resilience strategy for cloud and IT services.
- Ensure redundancy, failover, backup validation, and cross-region continuity.
- Lead DR testing, validation, and remediation activities.
- Align IT resilience with business continuity requirements.
- Network & Connectivity
- Define global connectivity standards for Azure, Microsoft 365, AVD, and SaaS platforms.
- Oversee secure network design including VPN, WiFi, wired networks, and cloud connectivity.
- Manage global network providers and ensure service performance and reliability.
- Resolve connectivity issues impacting core platforms.
- IT Governance
- Own IT governance frameworks, policies, and standards globally.
- Ensure compliance with ISO 27001, ISAE 3402, and regulatory requirements.
- Lead audit, risk, and compliance reporting activities.
- Manage strategic vendor relationships, ensuring performance, cost optimisation, and service quality.
- Lead a federated global IT operating model across central and regional teams.
- Provide technical direction and governance to regional IT teams across multiple jurisdictions.
- Ensure consistent service delivery, tooling, and standards globally.
- Lead global IT initiatives from strategy through to operational adoption.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Translate business requirements into global IT strategy and roadmap.
- Drive standardisation, automation, optimisation, and simplification of IT services.
- Ensure technology decisions align with security, compliance, and business objectives.
- Balance strategic leadership with operational execution.
- Strong experience in Microsoft Azure environments (governance, security, networking, cost management, resilience).
- Enterprise experience with Azure Virtual Desktop (AVD) including scaling, performance, and user experience optimisation.
- Deep knowledge of Microsoft Intune, Autopilot, and modern endpoint management.
- Strong expertise in Entra ID, identity governance, Conditional Access, MFA, Zero Trust, and least privilege models.
- Experience managing Microsoft 365 at enterprise scale.
- Strong understanding of cloud networking, VPN, WiFi, secure access, and hybrid connectivity.
- Experience with cloud disaster recovery, resilience, and business continuity frameworks.
- Experience operating across multi-region or global IT environments.
- Experience in regulated environments with audit, risk, compliance, and client assurance requirements.
- Familiarity with ISO 27001, ISAE 3402, DORA, and cybersecurity control frameworks.
- Minimum 10 years’ IT experience, including operational and leadership responsibilities.
- Proven experience leading distributed or global IT teams.
- Strong stakeholder management with senior leadership engagement.
- Strategic thinker with ability to balance governance and execution.
- Strong focus on global consistency and user experience.
- Highly structured approach to governance, control, and service quality.
- Proactive, solution-oriented mindset.
- Excellent communication skills across technical and non-technical audiences.
- Strong attention to detail, documentation, and continuous improvement.
- Collaborative leadership style with ability to influence across regions and vendors.
Group Information Technology Manager employer: Langham Hall
Langham Hall is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for its employees. With a strong focus on professional development and flexible working arrangements, team members are encouraged to grow their skills while contributing to impactful IT governance across global platforms. Located in the UK and Ireland, employees benefit from a supportive culture that prioritises work-life balance and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Group Information Technology Manager
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews like it’s a big exam. Research the company, understand their IT environment, and be ready to discuss how your experience with Azure and Microsoft 365 can help them achieve their goals. Practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Showcase your skills through real-world examples. When discussing your experience, focus on specific projects where you led initiatives in cloud governance or improved IT operations. Use metrics to demonstrate your impact – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. So, get that application in and let’s get the conversation going!
We think you need these skills to ace Group Information Technology Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Group IT Manager role. Highlight your experience with Azure, Microsoft 365, and any relevant governance frameworks to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your experience in leading global IT teams and driving continuous improvement.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage IT platforms and services effectively. Numbers and outcomes speak volumes, so let us know how you’ve made a difference in previous positions!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Langham Hall
✨Know Your Azure Inside Out
Make sure you brush up on your knowledge of Azure, especially around governance, security, and performance. Be ready to discuss your experience with Azure Virtual Desktop and how you've optimised user experiences in the past.
✨Showcase Your Leadership Skills
As a Group IT Manager, you'll be leading teams across different regions. Prepare examples of how you've successfully managed distributed teams and engaged with senior leadership. Highlight your strategic thinking and ability to balance governance with execution.
✨Understand Compliance and Security Frameworks
Familiarise yourself with ISO 27001, ISAE 3402, and other relevant cybersecurity frameworks. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach security controls in this position.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to IT governance or disaster recovery. Think through your past experiences and be ready to explain your thought process and decision-making in those situations.
