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For Companies At a Glance
- Tasks: Support and maintain global IT infrastructure, focusing on Microsoft 365 and network security.
- Company: Join a dynamic team dedicated to optimising IT solutions for seamless global communication.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
- Why this job: Be part of exciting projects that enhance IT systems and contribute to organisational success.
- Qualifications: Experience in IT support, particularly with Microsoft 365, Entra ID, and networking technologies required.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
IT Engineer
Department: IT
Employment Type: Full Time
Location: London
Description
About Us
We seek an IT Engineer with expertise in Microsoft 365, Entra ID, and a strong understanding of network and firewall architectures. This role plays a key part in supporting and maintaining our global IT infrastructure, ensuring performance, security, and scalability, while also contributing to project initiatives that align with our strategic goals.
Role Summary
In this role, you will provide day-to-day operational support for our Microsoft 365, Entra ID, Intune, Microsoft Defender, and network environments, ensuring reliable services across our global offices. While the focus is on supporting and maintaining the current environment, you will also contribute to IT projects, upgrades, and enhancements. Your skills and experience will ensure our IT infrastructure operates smoothly, securely, and in alignment with business needs, enabling seamless communication and collaboration across the organisation.
Key Responsibilities
- Provide day-to-day support and administration for Microsoft 365, Entra ID, Intune, and Microsoft Defender services across all global offices.
- Maintain and optimise Microsoft 365 and Entra ID solutions to meet business requirements for security, performance, and scalability.
- Manage the onboarding, configuration, and lifecycle management of devices in Intune, ensuring compliance with security policies and operational standards.
- Administer and manage Microsoft Defender, ensuring protection policies are implemented, monitored, and maintained across all devices and environments.
- Administer and maintain the Azure-hosted environment, focusing on maximising efficiency, security, and functionality.
- Manage and support Active Directory and Entra ID, ensuring effective identity and access management across a hybrid infrastructure.
- Maintain, support, and enhance network and firewall architectures, including Fortinet switches and firewalls, applying best practices to safeguard systems and optimise performance.
- Proactively monitor IT systems, identifying and resolving issues to ensure minimal downtime and disruption.
- Contribute to IT infrastructure improvement projects, working alongside project teams to deliver enhancements.
- Provide guidance and support to global office IT teams, ensuring consistent service delivery and compliance with IT policies and standards.
Skills, Knowledge and Expertise
Skill/Competency | Level | Description
Microsoft 365 Configuration & Management | Expert |
- Deep expertise in configuring, managing, and optimising all aspects of Microsoft 365, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Capable of driving adoption, managing migrations, and implementing advanced features.
Entra ID Implementation & Management | Expert |
- Comprehensive knowledge of Entra ID, with the ability to implement, configure, and manage identity and access management solutions, ensuring security and compliance across the organisation.
Active Directory and Entra ID Management | Proficient |
- Strong skills in managing and optimising Active Directory and Entra ID, including synchronisation, group policy management, and user provisioning.
Intune Device Management & Onboarding | Expert |
- Skilled in enrolling, configuring, and managing devices within Microsoft Intune, ensuring compliance with organisational security policies and providing a seamless onboarding experience for end users.
Microsoft Defender Administration | Expert |
- Expertise in deploying, configuring, and managing Microsoft Defender solutions, including Defender for Endpoint and Defender for Office 365, to provide advanced threat protection and security compliance.
Network & Firewall Architecture | Expert |
- Advanced understanding of network and firewall design and architecture, with hands-on experience in Fortinet switches and firewalls. Capable of developing, implementing, and optimising secure network strategies that support organisational needs.
Azure-hosted Environment Optimisation | Expert |
- In-depth knowledge of Azure services, with the ability to optimise Azure-hosted environments for performance, cost, and scalability.
DNS and DHCP Management | Proficient |
- Solid experience in managing DNS and DHCP within complex network environments, ensuring reliable and efficient network operations.
Windows Server Administration | Proficient |
- Strong capabilities in administering Windows Server environments, including deployment, configuration, and maintenance.
IT Security Best Practices | Expert |
- Deep understanding of IT security principles and best practices, with the ability to develop and implement security policies and frameworks that protect the organisation\’s digital assets.
Project Management & Leadership | Proficient |
- Experience contributing to IT projects, assisting with planning, execution, and delivery, while working alongside cross-functional teams.
Strategic Planning & Execution | Proficient |
- Ability to support IT strategies that align with organisational goals, including anticipating operational needs and contributing to improvement initiatives.
Communication & Collaboration | Expert |
- Exceptional communication skills, with the ability to effectively convey technical information to non-technical stakeholders and foster collaboration across teams and departments globally.
Problem Solving & Analytical Thinking | Expert |
- Strong analytical and problem-solving skills, with the ability to tackle technical challenges and devise effective solutions.
Self-Motivation & Initiative | Expert |
- Highly self-motivated with the initiative to identify, pursue, and implement improvement opportunities and innovations within the IT infrastructure realm.
Qualifications
- Information Technology Qualifications, or related field, with significant experience in IT infrastructure support, focusing on Microsoft 365, Entra ID, Intune, Microsoft Defender, and Fortinet networking.
- Proven track record in providing operational IT support within Microsoft 365, Entra ID, Intune, and Defender environments.
- Hands-on experience with Fortinet switches and firewalls, including configuration, administration, and troubleshooting.
- Ability to work independently and collaboratively across multiple global offices, showing initiative and the capability to manage both support tasks and project contributions.
- Strong analytical and problem-solving skills, capable of addressing technical challenges and driving practical solutions.
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IT Engineer employer: Langham Hall Group
Contact Detail:
Langham Hall Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft 365, Entra ID, and Intune. Being well-versed in these tools will not only boost your confidence during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the IT industry, especially those who work with Microsoft technologies. Attend relevant meetups or online forums where you can share knowledge and learn from others, which could lead to valuable connections and insights about the role.
✨Tip Number 3
Prepare to discuss specific projects or experiences where you've successfully managed Microsoft 365 or network security challenges. Real-world examples will help you stand out and show how your skills align with our needs.
✨Tip Number 4
Research StudySmarter's IT infrastructure and any recent projects we've undertaken. Understanding our goals and challenges will allow you to tailor your conversation during interviews, showcasing how you can contribute to our success.
We think you need these skills to ace IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your expertise in Microsoft 365, Entra ID, and network architectures. Use specific examples from your experience that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also explains why you are passionate about the role and how your background aligns with the company's goals. Mention specific projects or achievements that relate to the job description.
Highlight Relevant Skills: In your application, emphasise your proficiency in key areas such as Intune device management, Microsoft Defender administration, and network security. Use bullet points for clarity and impact.
Showcase Problem-Solving Abilities: Include examples of how you've tackled technical challenges in previous roles. This could involve improving IT infrastructure or enhancing security measures, which will resonate well with the responsibilities outlined in the job description.
How to prepare for a job interview at Langham Hall Group
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Microsoft 365, Entra ID, and network architectures. Highlight specific projects where you successfully implemented or managed these technologies, as this will demonstrate your capability to handle the responsibilities of the role.
✨Understand the Company’s IT Environment
Research StudySmarter's IT infrastructure and any recent projects or initiatives they have undertaken. This knowledge will allow you to tailor your responses and show how your skills align with their needs, making you a more attractive candidate.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you had to troubleshoot issues or optimise systems, particularly in relation to Microsoft Defender or Intune, and be ready to explain your thought process.
✨Demonstrate Strong Communication Skills
As the role involves collaboration across global teams, practice explaining complex technical concepts in simple terms. This will showcase your ability to communicate effectively with both technical and non-technical stakeholders, which is crucial for success in this position.
