Payroll & Benefits Assistant

Do you have experience working within a Payroll Department, specifically as Payroll & Benefits Assistant? If so, our Payroll & Benefits Assistant role is the job for you! Here at Langdons, we have an amazing opportunity for a Payroll & Benefits Assistant in our Payroll Department. This role will be based in our office at Severn Delta, Bridgwater. This role is full time on a permanent basis, working Monday- Friday, 37.5 hours a week and in return, you will receive a highly competitive salary up to £30,00.00 per annum dependant on skills and experience. The Payroll & Benefits Assistant:  The planning and administration of the company’s employee benefit programs. About us: Whether it’s fresh consignments or frozen goods we have it covered! Langdons can deliver to almost any location in the UK or Ireland within 24 hours. We have 9 depots and over 375 vehicles carrying chilled and frozen food all over the country. We’re the only company providing a 24-hour service of this kind, and we’re very good at it. Langdons are proud to be an equal opportunities employer, treating all applicants equitably and ensuring all recruitment is based on merit. However, we particularly welcome applications from the following groups as they are underrepresented in our industry: Women, LGBT+, and Black, Asian, and Minority Ethnic applicants. What you’ll be doing as our Payroll & Benefits Assistant? To collaborate with the HR & Payroll team to coordinate the monitoring of daily benefits processes and provide a customer-focused and legally compliant Payroll support service. Key Responsibilities: Coordinating daily benefits processing, including enrolments, file uploads and claims. Advising and informing employees of the details of the company's benefit schemes. Resolving benefit-related issues and responding to queries and requests in a timely manner. Assist with researching new employee benefit schemes. Serving as the primary contact for benefit schemes and third-party administrators. Providing excellent customer service in assisting employees with payroll and benefit issues, enrolment, qualifying schemes, and questions. Processes employee information accurately and on a timely basis, ensuring all necessary action is taken to manage and prevent underpayments/overpayments, including checking colleagues’ work Ensures that all employee-related documentation required for payroll and benefit payments processing is in place and meets audit and regulatory requirements. Maintains company-wide HR & Payroll systems and ensures that associated employee records are updated and maintained in accordance with company retention procedures and data protection requirements. Creating and keeping scheme records, reports, and documentation to accordance with legislation and provider regulations. Have a high level of accuracy to prevent errors. Be passionate about continuous improvement and actively seeking opportunities for more effective ways of working. Commit to continuous personal and professional development and reflective practice and empower others to do the same. General Responsibilities: Promote company values and code of conduct in all that you do and to others you come into contact with Adhere to company rules, policies, procedures consistently and encourage others to do the same Maintain up-to-date knowledge of legislation impacting on your role where required Maintain accurate and up-to-date records and ensure that confidentiality is applied where appropriate Be flexible as required in accordance with the needs of the business What qualifications and experience are we looking for in our Payroll & Benefits Assistant?Is qualified to Level 3 Payroll or HR Administration standard or equivalent Experienced in working with staff at all levels and working in a team-based office environment in a customer-facing role. Committed to ongoing professional development and has experience in coaching and supporting others to perform their role  IT literate in Microsoft Office packages and have the ability to compile, analyse and interpret relevant data What skills are we looking for in our Payroll & Benefits Assistant? Ability to work unsupervised and as part of a team Ability to work to fluid targets and deadlines Proven verbal and written communication skills High attention to detail and confident to challenge discrepancies where necessary in the right   manner and on a timely basis Ability to act with sensitivity and influence others to take a particular course of action If this role sounds like the right fit for you, click apply today to become one of our Payroll & Benefits Assistant, we would love to hear from you