Assistant Shop Manager

Kisharon Langdon UK has an exciting opportunity for an Assistant Shop Manager to join their Equal Gift & Homeware Shop in Temple Fortune, North West London, NW11. Kisharon Langdon is a charity offering a wide range of services to support people with learning disabilities and autistic people, and their families. From our nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon empowers people with learning disabilities and autistic people to thrive and realise their ambitions and aspirations.

Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.

The Role:

The Assistant Shop Manager plays a key role in supporting the Shop Manager to deliver an outstanding retail experience while maximising income for the charity. The postholder will help ensure the efficient day-to-day operation of the Equal Gift & Homeware Shop, provide meaningful vocational opportunities for the people we support, and maintain high standards of customer service, merchandising, and compliance. The Assistant Shop Manager will take responsibility for the day-to-day running of the shop in the absence of the Shop Manager.

Working Hours:

• Monday: 10:00am – 5:00pm
• Tuesday: 10:00am – 2:00pm
• Friday: 10:00am – 2:00pm

The successful candidate will also be required to:

• Work occasional Sunday mornings.
• Provide cover for the Shop Manager and other members of staff during periods of absence, holiday, or sickness as required.

Responsible for:

• Volunteers
• Supporting, alongside the Shop Manager, the people we support

Key Responsibilities:

• Support the daily operation and coordination of the shop to ensure it runs efficiently and effectively.
• Open and close the shop, ensuring security procedures are followed at all times.
• Deliver excellent customer service and create a welcoming shopping environment.
• Maximise sales and profitability through proactive selling and excellent product knowledge.
• Assist with sourcing new stock and product ranges.
• Receive and check deliveries, ensuring stock is accurately recorded and any discrepancies are reported promptly.
• Maintain high standards of visual merchandising and shop presentation.
• Ensure the shop is clean, tidy, safe, and inviting for customers.
• Assist with supervising volunteers and the people we support working within the shop.

About You:

• Excellent customer service and interpersonal skills.
• Strong organisational and time management abilities.
• Good communication skills, both verbal and written.
• Confidence using EPOS accurately.
• The ability to work independently and take responsibility when managing the shop.
• A proactive, flexible, and positive approach to work.
• An eye for detail and high standards of presentation.
• The ability to motivate and support volunteers.
• A commitment to equality, diversity, and inclusion.

What we offer:

• 21 days paid holiday per holiday year which increases with length of service, in addition, you are entitled to bank and public holidays and major Jewish festivals. (Pro-rated for part time staff)
• Company Pension scheme.
• Occupational Sick Pay after a qualifying period, which increases with length of service.
• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues.
• Development and career progression opportunities.

Closing Date: 30th August 2026

*Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date, this vacancy may therefore close early. Early applications are therefore encouraged.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service, and all applicants will need to demonstrate the right to work in the UK. Please note at this time Kisharon Langdon cannot offer certificate of sponsorship.