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- Tasks: Deliver top-notch customer service and manage front desk activities with a smile.
- Company: Join a welcoming bank that values professionalism and teamwork.
- Benefits: Earn £12.71 per hour, enjoy 28 days holiday, and get a free Blue Light Card.
- Other info: Flexible shifts on a rota basis, perfect for students balancing studies and work.
- Why this job: Be the friendly face of the bank and make a positive impact on every visitor.
- Qualifications: Previous admin experience and strong communication skills are a plus.
The predicted salary is between 25000 - 25000 £ per year.
Responsibilities include providing high standards of customer service and positive first impressions for all guests visiting the home. Ensure the reception area provides a friendly, welcoming and professional image at all times. Support the Home Admin Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.
Coordinate all front desk activities including:
- Answering all incoming calls
- Providing information for callers
- Redirecting calls or taking accurate messages and ensuring they are passed to the appropriate person in a timely manner
Assist with payroll tasks such as:
- Setting up new starters
- Recording absence and annual leave
- Processing leavers
Support day-to-day admin tasks ensuring accuracy and efficiency. Assist with enquiry handling, preparing and sending out brochures, and responding to and sending emails.
Qualifications and Experience:
- Previous administrative experience desirable
- Knowledge of Finance and/or HR procedures
- Excellent customer service, communication, and IT skills (Microsoft Office)
- Attention to detail
- Confident handling personal and sensitive data, maintaining confidentiality
- Organised, numerate, accurate, and with a 'can-do' attitude
Benefits and Compensation:
- £12.71 per hour
- 0‑hour contract, shifts worked on a rota basis from Monday to Sunday
- Competitive salary
- 28 days holiday per year
- Free Blue Light Card
Admin Assistant - Bank employer: Langdon House Care Home
Contact Detail:
Langdon House Care Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant - Bank
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help us tailor our answers to show we're a great fit for their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help us feel more confident and articulate when discussing our previous experience and skills.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can boost our confidence too!
✨Tip Number 4
Follow up after the interview with a thank-you email. It shows our appreciation and keeps us fresh in their minds. Plus, it’s a great chance to reiterate our interest in the role!
We think you need these skills to ace Admin Assistant - Bank
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've created positive first impressions and provided excellent service in previous roles.
Be Organised and Detail-Oriented: Since the role involves a lot of admin tasks, it’s crucial to demonstrate your organisational skills. Mention any tools or methods you use to stay organised and ensure accuracy in your work.
Tailor Your Application: Don’t just send a generic application! We love seeing candidates who take the time to tailor their CV and cover letter to our specific job description. Highlight relevant experiences that match the responsibilities listed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Langdon House Care Home
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Admin Assistant in a bank setting. Familiarise yourself with tasks like customer service, handling enquiries, and payroll processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since providing high standards of customer service is key, prepare examples from your past experiences where you excelled in this area. Think about times when you made a positive impression on guests or handled difficult situations with grace. This will demonstrate your ability to create a welcoming environment.
✨Brush Up on IT Skills
As the job requires excellent IT skills, especially in Microsoft Office, take some time to refresh your knowledge. Be ready to discuss how you've used these tools in previous roles, and if possible, practice any relevant tasks beforehand. This will show that you're prepared and capable of handling the technical aspects of the job.
✨Be Organised and Detail-Oriented
During the interview, highlight your organisational skills and attention to detail. You might want to mention specific methods you use to stay organised or how you ensure accuracy in your work. This will reassure the interviewer that you can handle sensitive data and administrative tasks efficiently.