At a Glance
- Tasks: Join our team to analyse business needs and test innovative software solutions.
- Company: Leading Customs & Excise software provider with a focus on quality and compliance.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on continuous improvement and teamwork.
- Why this job: Kickstart your career in product management and QA while making a real impact.
- Qualifications: Degree in IT or related field; strong analytical and communication skills.
The predicted salary is between 26000 - 28000 £ per year.
Summary of Position
We are seeking a Graduate Product and QA Analyst to join our growing product and quality assurance team.
This is a hybrid role combining business analysis with hands on software testing, providing an excellent opportunity to develop skills across both disciplines in a regulated, complex domain of customs and excise.
You will work closely with our product and QA team to help translate business and regulatory requirements into clear specifications, and to ensure our software solutions are thoroughly tested and meet the needs of our customers.
This role is ideal for someone early in their career who is looking to build expertise in software product management, business analysis and quality assurance within a specialist environment.
Primary Responsibilities
- Assist with the capture, documentation, and clarification of business and regulatory requirements across Langdon’s software products.
- Support senior analysts in writing user stories, process flows, acceptance criteria and functional specifications.
- Help maintain product documentation, including user guides, release notes and internal knowledge articles.
- Contribute to the analysis of UK and EU customs and excise regulations and how they affect our software.
- Participate in requirements workshops and client meetings to understand business needs.
- Design, document and execute test plans for new features, regulatory changes, bug fixes and client specific configurations.
- Perform functional, regression and edge-case testing across all Langdon software solutions.
- Perform internal and external client training sessions.
- Maintain and extend regression test suites to ensure new changes do not break existing functionality.
- Log, track and retest defects, working with developers to ensure timely resolution.
- Contribute to continuous improvement of QA processes, test coverage and documentation standards.
- Support SLA performance and maintain clear, professional internal communication with internal teams.
- Contribute to team knowledge, continuous improvement and best practice initiatives.
Qualifications & Training
- A degree in Business Information Technology, Data Analysis, Computer Science, or a related computing/technology discipline.
- GCSE grade 4-9 in Maths & English
- A-Level \ HND in IT related subject.
Experience
- Working under pressure, prioritising tasks and meeting deadlines
- Experience in a customer services or customer facing role.
- Experience with ticketing or requirements management tools
- Qualities & Attitude
- Analytical, troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to prioritise, multi-task, and manage own workload.
- Self-motivated and ability to take ownership, following issues through to completion.
- Understanding the software development life cycle to manage changes and software testing.
- Product Knowledge
- Office 365 applications
- Understanding of application functionality, databases, operating systems, and communication protocols.
- SQL experience
- Competencies Required
- Ability to communicate to all levels of clients, internally and externally
- A high standard of numeracy and analytical skills for problem solving
- Practiced troubleshooting and ability to adapt and self-learn new products
- Ability to work as part of a team and collaborate on ideas & suggestions.
- Attention to accuracy and detail, and ability to communicate issues or problems
- Hands on approach to using and improving the product with high knowledge retention
- Salary Expectations
- Location - Wigan
- On site
This is an exciting opportunity to join Langdon Customs & Excise Solution’s product team.
We are one of the UK’s leading Customs & Excise software providers and provide high quality, customs compliant, multi-functional Duty Management Systems.
This job description is not exhaustive and will be subject to periodic review.
It may be amended to meet the changing needs of the business.
The post-holder will be expected to participate in this process, and we would aim to reach an agreement on any changes
Please email you CV and / or cover letter to
Graduate Product & QA Analyst in Manchester employer: Langdon Customs and Excise Solutions Ltd
Langdon Customs & Excise Solutions is an excellent employer for those looking to kickstart their career in product management and quality assurance. With a supportive work culture that encourages continuous learning and collaboration, employees benefit from hands-on experience in a regulated environment while enjoying opportunities for professional growth. Located in Wigan, the company offers a hybrid working model, competitive salary, and a chance to be part of a leading team in the customs software industry.
Contact Details:
Langdon Customs and Excise Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Product & QA Analyst in Manchester
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We think you need these skills to ace Graduate Product & QA Analyst in Manchester
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Langdon Customs and Excise Solutions Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Langdon Customs and Excise Solutions Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
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How to prepare for a job interview at Langdon Customs and Excise Solutions Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Langdon Customs and Excise Solutions Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
