Lodge Housekeeper in Ambleside

Job Title: Lodge Housekeeper

Salary: £12.71 per hour

Contract Type: Part-Time, Permanent

Hours: 6 - 18 hours per week

Staff Transport options available from Workington and Kendal areas.

Candidates must be aged 18 at the start of employment.

This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD.

Role Summary

Are you ready to make a difference in our guests' experiences by ensuring their surroundings are clean, comfortable, and inviting? We are currently seeking a diligent and detail-oriented Lodge Housekeeper to join our team. You'll play an important role in maintaining the highest standards of cleanliness in our lodges, creating a welcoming environment for our guests to enjoy throughout their stay.

Key Responsibilities

• Clean and tidy assigned lodges thoroughly, including bedrooms, bathrooms, kitchens, and living areas
• Carry out dusting, vacuuming, mopping, and polishing to maintain a pristine environment
• Change linens and make beds with care and attention to detail
• Replenish amenities such as toiletries and towels for guest comfort
• Empty trash and recycling bins promptly and efficiently
• Report maintenance issues or damages to management for quick resolution
• Follow all health and safety guidelines to protect guests and staff
• Work collaboratively with the team to ensure smooth lodge turnover and guest satisfaction

Our Ideal Candidate

• Previous cleaning or housekeeping experience is preferred but not essential
• Strong attention to detail and a genuine passion for maintaining high cleanliness standards
• Ability to work independently as well as collaboratively within a team
• Excellent time-management skills and the ability to prioritise tasks effectively
• Good communication skills for working with team members and management
• Physical stamina and ability to lift or move heavy items when required
• Flexibility to work weekends, holidays, and evenings to meet business needs

What We Offer

• Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
• Get fit for free with complimentary access to our Fitness and Leisure Facilities.
• Get fed for free with meals available in our staff canteen.
• Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
• Get a bonus of up to £300.00 with out Refer a Friend scheme.
• Get support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
• Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel and Stove Restaurant alongside external discounts such as Kendal Physio, Windermere cruises and B&Q trade.
• Get security after 6 months of service, you will gain enhanced Sick Pay and Life cover up to twice your salary.

Equal Opportunity Employer

Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.

Working conditions

This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD.

Staff accommodation or relocation support may be available for exceptional candidates.

All candidates must have the legal right to live and work in the UK at the start of employment.

Company overview

Set in the heart of the English Lake District and surrounded by breath-taking scenery the Langdale Estate offers a choice of luxury hotel, self-catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar.

At Langdale we pride ourselves on giving our guests an exceptional service and so we want people who want to make a difference, who care about creating a guest experience that is unique and memorable.

Purpose, vision & values

• Timeshare owners and Guests should be at the centre of everything that we do.
• Our people are important, and we should aim to do our very best by them at all times.
• It is incumbent upon us all to ensure that the business is sustainable so that it can deliver the owners needs and ensure that our people prosper.
• The natural environment and our communities are central to our thinking at all times.