At a Glance
- Tasks: Deliver exceptional customer service and create memorable dining experiences for guests.
- Company: Join the Langdale Estate, a stunning location in the English Lake District.
- Benefits: Enjoy free meals, fitness access, discounts, and a yearly complimentary hotel stay.
- Other info: Flexible hours with opportunities for career development in a vibrant environment.
- Why this job: Be part of a fun, supportive team that values guest experiences and personal growth.
- Qualifications: Passion for hospitality; previous experience is a plus but not essential.
The predicted salary is between 26658 - 26658 £ per year.
Set in the heart of the English Lake District and surrounded by breath-taking scenery, the Langdale Estate offers a choice of luxury hotel, self-catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar. At Langdale, we pride ourselves on giving our guests an exceptional service and so we want people who want to make a difference, who care about creating a guest experience that is unique and memorable.
Our Bar and Waiting staff are passionate about customer care and knowledgeable about the products and service they offer to our guests. Our team thrive off delivering a fun dining experience to our guests and take pride in making a simple restaurant reservation into a wonderful lifelong memory.
Key Responsibilities- Deliver a fun, friendly, and thoughtful experience for every guest
- Provide high standards of customer service in a relaxed yet professional manner
- Build positive relationships with guests and ensure they feel welcomed and cared for
- Take ownership of guest satisfaction throughout their visit
- Demonstrate knowledge of food, drinks, and services to confidently assist guests
- Create memorable dining experiences through attentive and personalised service
- Work collaboratively with restaurant, bar, kitchen, and front-of-house teams
- Maintain a clean, organised, and welcoming environment
- Manage a designated section of the restaurant or Spa Deli
- Greet and serve guests throughout their dining experience
- Take food and drink orders accurately
- Monitor guest satisfaction and respond promptly to requests
- Present and process final bills efficiently
- Coordinate with kitchen and bar teams to ensure timely service
- Deliver food and drinks to guests accurately and efficiently
- Support smooth communication between front-of-house and back-of-house teams
- Assist with maintaining service flow during busy periods
- Welcome guests on arrival and provide a positive first impression
- Escort guests to their tables and assist with seating arrangements
- Manage reservations and table allocation
- Take room service orders where required
- Thank and farewell guests, ensuring a positive end to their visit
- Support colleagues across different service areas as required
- Maintain professionalism at all times
- Follow company standards and procedures
- Participate in training and continuously develop hospitality skills
- Contribute to a positive team culture and guest-focused environment
- Passionate about delivering exceptional customer care and guest experiences
- Friendly, approachable, and enjoys creating a welcoming atmosphere
- Takes pride in turning ordinary visits into memorable experiences
- Enjoys working as part of a fun, supportive, and professional team
- Confident communicating with a wide range of guests
- Able to provide knowledgeable recommendations on food, drinks, and services
- Thrives in a fast-paced hospitality environment
- Professional, reliable, and attentive to detail
- Works well under pressure while maintaining high service standards
- Flexible and willing to support different areas of the restaurant, bar, or guest service operation
- Enjoys meeting new people and building rapport with guests
- Positive, enthusiastic, and proactive in their approach to work
- Organised and able to manage multiple tasks effectively
- Eager to learn and develop new hospitality skills
- Previous hospitality experience is welcome but not essential, as full training is provided
- Shares our commitment to ensuring every guest feels welcomed, valued, and cared for
- Comfortable working mornings, evenings, weekends, and busy service periods
- Passionate about food, drink, and creating memorable dining experiences
- A yearly complimentary stay in our Langdale hotel, B&B rate for one night.
- Complimentary access to our Fitness and Leisure Facilities.
- Meals available in our staff canteen.
- Chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
- Bonus of up to £300.00 with our Refer a Friend scheme.
- Access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
- Staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel, and Stove Restaurant alongside external Discounts such as Kendal Physio, Windermere Cruises, and B&Q Trade.
- Enhanced Sick Pay and Life Cover up to twice your salary after 6 months service.
Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.
Working conditionsThis role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD. Staff accommodation or relocation support may be available for exceptional candidates. All candidates must have the legal right to live and work in the UK at the start of employment.
Stove Food and Beverage Assistant in Ambleside employer: Langdale Hotel and Spa
Langdale Estate is an exceptional employer located in the stunning English Lake District, offering a vibrant work culture that prioritises guest experience and employee well-being. With benefits such as complimentary stays, access to fitness facilities, and a supportive team environment, employees are encouraged to grow and thrive in their hospitality careers while enjoying the breathtaking surroundings. Join us to be part of a diverse team that values every individual and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Stove Food and Beverage Assistant in Ambleside
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Langdale Hotel and Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Langdale Hotel and Spa
Don't be shy about reaching out to Langdale Hotel and Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Stove Food and Beverage Assistant in Ambleside
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Langdale Hotel and Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Langdale Hotel and Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
