At a Glance
- Tasks: Deliver exceptional service and wellness treatments at Brimstone Spa.
- Company: Join the Langdale Estate, surrounded by stunning Lake District scenery.
- Benefits: Competitive salary, bonuses, free meals, and complimentary hotel stays.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Be part of a passionate team creating unforgettable guest experiences.
- Qualifications: Customer service skills; spa therapy experience is a plus.
The predicted salary is between 30000 - 32450 £ per year.
Reports to: Lifestyle and Wellness Manager
Department: Brimstone Spa
Salary: £26,677.87 per annum, plus treatment bonuses and sales commission
Contract Type: Full Time, Permanent
Hours: 39 hours per week, 5 days over 7, to include weekend working
Company overview
Set in the heart of the English Lake District and surrounded by breath-taking scenery, the Langdale Estate offers a choice of luxury hotel, self-catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar. At Langdale, we pride ourselves on giving our guests an exceptional service and so we want people who want to make a difference, who care about creating a guest experience that is unique and memorable.
Role Summary
As a Brimstone Spa Host at Langdale, you’ll be a key member of the Spa Team, delivering exceptional service and acting as the first and last point of contact for guests at Brimstone Spa.
Key Responsibilities
- Oversee the spa meet and greet area and manage daily bookings
- Supervise staff during service, including menu briefings and order flow
- Handle cashing up and ensure smooth day-to-day operations
- Advise guests on Spa Deli offerings and serve drinks
- Liaise with the Restaurant Manager and Head Chef
- Support staff training and team development
- Manage spa cleaning programmes and oversee the thermal area
- Provide flexible, ad hoc support across the spa team, championing a holistic, wellbeing-focused approach
- Deliver wellness treatments and therapies on an ad-hoc basis
Our Ideal Candidate
- Passionate; Original; Daring; Flexible; Engaging; Curious; Unforgettable; Different. All about the Guest.
- Focused on delivering exceptional customer service the Langdale way
- Passionate about helping guests feel relaxed and calm
- Experience delivering spa treatments is desirable
- Ideal entry-level opportunity for students completing spa therapy studies
- Confident in customer-facing roles
- Experience using booking systems preferred
What We Offer
- Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
- Get fit for free with complimentary access to our Fitness and Leisure Facilities.
- Get fed for free with meals available in our staff canteen.
- Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
- Get a bonus of up to £300.00 with our Refer a Friend scheme.
- Get Support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
- Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel, and Stove Restaurant alongside external Discounts such as Kendal Physio, Windermere Cruises, and B&Q Trade.
- Get Security after 6 months service you will gain enhanced Sick Pay and Life Cover up to twice your salary.
Equal Opportunity Employer
Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.
Working conditions
This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD. Staff accommodation or relocation support may be available for exceptional candidates. All candidates must have the legal right to live and work in the UK at the start of employment.
Spa Host / Therapist - Brimstone Spa in Ambleside employer: Langdale Hotel and Spa
Langdale Estate is an exceptional employer located in the stunning English Lake District, offering a unique opportunity for Spa Hosts/Therapists to thrive in a supportive and inclusive work environment. With benefits such as complimentary stays, access to fitness facilities, and a strong focus on employee wellbeing, we prioritise our staff's growth and satisfaction while delivering memorable experiences to our guests. Join us to be part of a passionate team dedicated to excellence and sustainability in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Host / Therapist - Brimstone Spa in Ambleside
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Langdale Hotel and Spa!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Langdale Hotel and Spa.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Langdale Hotel and Spa.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Langdale Hotel and Spa!
We think you need these skills to ace Spa Host / Therapist - Brimstone Spa in Ambleside
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Langdale Hotel and Spa
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Langdale Hotel and Spa's Values
Before the interview, dig deep into Langdale Hotel and Spa's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
