Painter and Decorator in Ambleside

Reports to: Facilities Operations Manager

Department: Property and Estate Services - Maintenance

Salary: £29,000 per annum

Contract Type: Full-Time, Permanent

Hours: 39 hours per week

Company overview: Set in the heart of the English Lake District and surrounded by breath-taking scenery, the Langdale Estate offers a choice of luxury hotel, self-catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar. At Langdale, we pride ourselves on giving our guests an exceptional service and so we want people who want to make a difference, who care about creating a guest experience that is unique and memorable.

Purpose, vision & values: Timeshare owners should be at the centre of everything that we do. Our people are important, and we should aim to do our very best by them at all times. It is incumbent upon us all to ensure that the business is sustainable so that it can deliver the owners' needs and ensure that our people prosper. The natural environment and our communities are central to our thinking at all times.

Role Summary: As part of the Property & Estate Services team, provide a professional, responsive, preventative, and progressive service. As per the requirements of the business, carry out to the highest standards: reactive maintenance, programmed preventative maintenance, emergency response, planned refurbishment work, programme of scheduled checks and testing. Be the first point of contact for guests and staff regarding physical deficiencies and maintenance tasks throughout Langdale’s full building asset register.

Key Responsibilities:

• Maintain and improve the internal and external decorative finishes of Estate properties and other assets.
• Be familiar with the paint store and assist the Maintenance Manager with paint stock management and record keeping.
• Routinely inspect decorative finishes.
• Respond to job cards as allocated.
• Ensure maintenance and safe use of vehicles, tools, and equipment and log as required.
• Promote safe working practices and work within Langdale’s Health & Safety policy.
• Promote and work within the guidelines of Langdale’s Environment Policy.
• Report any fault, accidents, incidents and/or near misses to a manager.
• Be responsible for and proactive with fire safety and provide rapid response to fire alarm calls on site when on duty.
• Support the team in conducting weekly safety fire alarm tests.
• Directly interact with all stakeholders that require the department's services, maintaining the highest levels of customer service.
• Attend relevant training/refresher training as necessary to maintain role competency and compliance and engage with other learning and development opportunities as required.
• Assist the Maintenance Manager in maintaining compliance of site assets.
• Assist the Maintenance Manager by undertaking any other reasonable work tasks, as required.

Our Ideal Candidate:

• Passionate; Original; Daring; Flexible; Engaging; Curious; Unforgettable; Different. All about the Guest.
• Understanding of general maintenance tasks.
• Ability to undertake a varied workload and work to tight deadlines.
• Ability to work as part of a team.
• Ability to work independently under instruction.
• High quality, standards of work with a diligent attention to detail.
• Innovative and able to contribute to the development and improvement of the estate.
• Self-motivated and enthusiastic when meeting new challenges.
• Your role will involve a certain amount of contact with a variety of stakeholders therefore you must be able to demonstrate good customer care and communication skills and have a polite, pleasant manner.
• Maintain a tidy appearance.
• Be responsible and measured.
• A work ethic that drives a task through to completion.
• Remain flexible and be able to adapt to varied duties, extended hours (when required) and a variable shift pattern.
• Liaise with other departments and work as part of a bigger team.
• Hold a full UK driving licence.

Health & Safety:

We accept the aims and provisions of the Health & Safety at Work Act 1974, the regulations made under this act and subsequent to it. Every effort is made to provide safe and hygienic working conditions and to prevent fire and other damage. Equally, all members of staff have legal obligations to:

• Take reasonable care for the health and safety of themselves, colleagues, and customers.
• Cooperate with the Management in maintaining high standards.
• Report hazards, accidents and near misses.
• Adhere to all safety rules and regulations and not misuse anything provided in the interest of health, safety, and welfare.

The Company will provide training and written instruction on the use of dangerous equipment and make arrangements for the proper maintenance of property and equipment.

What We Offer:

• Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
• Get fit for free with complimentary access to our Fitness and Leisure Facilities.
• Get fed for free with meals available in our staff canteen.
• Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
• Get a bonus of up to £300.00 with our Refer a Friend scheme.
• Get Support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
• Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel, and Stove Restaurant alongside external Discounts such as Kendal Physio, Windermere Cruises, and B&Q Trade.
• Get Security after 6 months service you will gain enhanced Sick Pay and Life Cover up to twice your salary.

Equal Opportunity Employer:

Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.

Working conditions:

This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD. Staff accommodation or relocation support may be available for exceptional candidates. All candidates must have the legal right to live and work in the UK at the start of employment.