At a Glance
- Tasks: Lead a team in our vibrant kitchen, ensuring top-notch food safety and cleanliness.
- Company: Join the Langdale Estate, a stunning destination in the English Lake District.
- Benefits: Enjoy free meals, fitness access, discounts, and a yearly hotel stay.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact on guest experiences in a beautiful setting.
- Qualifications: Strong leadership and communication skills; previous kitchen experience required.
The predicted salary is between 28000 - 30000 £ per year.
Department: Stove Kitchen
Salary: £28,000 - £30,000 dependent on experience
Contract Type: Full-Time, Permanent
Hours: 39 per week to include some weekend working
Company overview: Set in the heart of the English Lake District and surrounded by breath-taking scenery, the Langdale Estate offers a choice of luxury hotel, self-catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar. At Langdale, we pride ourselves on giving our guests an exceptional service and so we want people who want to make a difference, who care about creating a guest experience that is unique and memorable.
Purpose, vision & values: Timeshare owners and Guests should be at the centre of everything that we do. Our people are important, and we should aim to do our very best by them at all times. It is incumbent upon us all to ensure that the business is sustainable so that it can deliver the owners' needs and ensure that our people prosper. The natural environment and our communities are central to our thinking at all times.
Role summary: We are seeking a reliable and organised Back of House Supervisor to support the smooth operation of our Stove Restaurant Kitchen. This role is essential in maintaining high standards of food safety, cleanliness, and stock control.
Key Responsibilities:
- Leads and supports a team of Kitchen Porters.
- Goods receiving food and non-food stock, managing quality, dates and damage.
- Follow the Food Safety Management System to ensure correct stock rotation of fridges, freezers and stores.
- Ensure all kitchen equipment is functioning properly and schedule maintenance as needed.
- Record and process supplier invoices and credit notes using the procurement system, ensuring accuracy and accountability for cost of goods.
Our Ideal Candidate:
- Passionate; Original; Daring; Flexible; Engaging; Curious; Unforgettable; Different. All about the Guest.
Qualifications and Skills:
- Strong leadership, communication, organisational, and problem-solving skills.
- In-depth understanding of food safety regulations and sanitation.
- Comfortable with record-keeping and computer systems.
- Able to work independently and follow established procedures.
- Previous kitchen, catering, or stores experience is required.
What We Offer:
- Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
- Get fit for free with complimentary access to our Fitness and Leisure Facilities.
- Get fed for free with meals available in our staff canteen.
- Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
- Get a bonus of up to £300.00 with our Refer a Friend scheme.
- Get Support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
- Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel, and Stove Restaurant alongside external Discounts such as Kendal Physio, Windermere Cruises, and B&Q Trade.
- Get Security after 6 months service you will gain enhanced Sick Pay and Life Cover up to twice your salary.
Equal Opportunity Employer: Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.
Working conditions:
This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD. Staff accommodation or relocation support may be available for exceptional candidates. All candidates must have the legal right to live and work in the UK at the start of employment.
Back of House Supervisor in Ambleside employer: Langdale Hotel and Spa
Langdale Estate is an exceptional employer located in the stunning English Lake District, offering a vibrant work culture that prioritises guest experience and employee well-being. With benefits such as complimentary stays, access to fitness facilities, and a supportive environment that encourages personal growth, employees are empowered to thrive both professionally and personally. Join a team that values diversity and innovation, ensuring every day at work is rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Supervisor in Ambleside
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Langdale Hotel and Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Langdale Hotel and Spa
Don't be shy about reaching out to Langdale Hotel and Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Back of House Supervisor in Ambleside
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Langdale Hotel and Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Langdale Hotel and Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!