At a Glance
- Tasks: Deliver exceptional housekeeping and customer service in a stunning hotel environment.
- Company: Langdale Chase Hotel, a recently refurbished 5-star property on Lake Windermere.
- Benefits: Competitive pay, flexible wage access, generous leave, and health perks.
- Other info: Opportunities for career growth and training in a supportive team environment.
- Why this job: Join a top-rated hotel and make guests' stays unforgettable with your attention to detail.
- Qualifications: Experience in high-quality hotel housekeeping and a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for an experienced Housekeeper, reporting to the Head Housekeeper, to deliver an exceptional experience with respect to all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere. As Housekeeper, you will be responsible for ensuring that the Hotel is cleaned to the highest pristine standard.
Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
Your day to day:
- The servicing and presentation of guest bedrooms and public areas to a five star standard
- Completing turn down service when required
- Working in a neat and tidy manner
- Ensuring that any maintenance problems, stock shortages and defects are notified to the Head Housekeeper
- Ensuring that the laundry room is tidy and well stocked
- Assisting with the sorting of linen and linen porter responsibilities
- Reporting and recording any items of lost property
- Implementing and maintaining high levels of hygiene, and health & safety in all areas
Who are we looking for?
As an experienced Housekeeper, you will take pride in the delivery of exceptional housekeeping standards and guest service. You will have good previous hands-on experience working in a high quality Four or Five-Star hotel in a Housekeeping role. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills, a proactive approach and have the ability to work well in a team to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.
In return, we are offering a rewarding role with scope for career progression along with:
- Competitive rate of pay, above NLW
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Enhanced maternity and paternity pay
- Health cash plan with access to discounted perks and high street discounts
- Long service awards, including free meals and free stays with your friends or family
- Employee Assistance Programme
- Discounted accommodation, food, and drink in our beautiful properties
- Pension and Life assurance
- Bespoke training programmes accessible to all
- Apprenticeships available
- An engaging & supportive work environment
Room Attendant in Windermere employer: Langdale Chase
Langdale Chase Hotel is an exceptional employer, offering a rewarding role as a Room Attendant in a stunning location by Lake Windermere. With a commitment to employee growth through bespoke training programmes and apprenticeships, alongside competitive pay and generous benefits such as enhanced leave and discounted accommodation, we foster a supportive work culture that values teamwork and excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Windermere
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Langdale Chase Hotel. Familiarise yourself with its history, recent refurbishments, and what makes it stand out. This will show your genuine interest and help you connect with the team.
✨Tip Number 2
Practice your communication skills! As a Room Attendant, you'll need to interact with guests and team members. Try role-playing common scenarios with a friend to boost your confidence and ensure you can showcase your warm hospitality during the interview.
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've maintained high standards in previous housekeeping roles. Whether it's a specific cleaning technique or a time you went above and beyond for a guest, these stories will highlight your experience.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Room Attendant in Windermere
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous housekeeping experience, especially in high-quality hotels. We want to see how you've delivered exceptional standards before!
Attention to Detail:Since we pride ourselves on our five-star service, emphasise your eye for detail in your application. Share examples of how you've gone above and beyond to ensure cleanliness and guest satisfaction.
Team Player Vibes:We love a good team spirit! Mention any experiences where you worked collaboratively with others to achieve great results. It shows us you're ready to fit right in with our crew.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Langdale Chase
✨Know Your Stuff
Before the interview, make sure you understand the role of a Room Attendant inside out. Familiarise yourself with the specific housekeeping standards expected at a five-star hotel like Langdale Chase. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping, especially in high-quality hotels. Prepare examples of how you've maintained cleanliness and hygiene standards, dealt with guest requests, or handled any challenges. This will demonstrate your capability and commitment to delivering exceptional service.
✨Emphasise Teamwork
Since this role involves working closely with the Head Housekeeper and other team members, highlight your ability to work well in a team. Share instances where you've collaborated effectively with colleagues to achieve common goals, ensuring a smooth operation and excellent guest experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the hotel's culture, training opportunities, or what a typical day looks like for a Room Attendant. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.
