At a Glance
- Tasks: Assist the Skipper with water sports operations and provide excellent hospitality to guests.
- Company: Luxury hotel on Lake Windermere, recently awarded 5 Star Status.
- Benefits: Competitive pay, flexible wage access, generous leave, and discounts on accommodation.
- Other info: Opportunity for career progression and engaging training programmes.
- Why this job: Join a dynamic team and develop your skills as a 2nd Skipper in a stunning location.
- Qualifications: Experience as a Skipper with relevant boating qualifications and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
We are looking for a Boat Crew Assistant to support our Skipper to oversee the operation of all water sports equipment and captaining our boat for voyages as the 2nd Skipper.
Your day to day:
- To support with the day to day running of the water sports, hire and boat rides continuously providing warm hospitality to our guests.
- To follow Windermere bylaws and to navigate the boat up to four times per day in the absence of the main skipper.
- To be responsible for the health and safety of guests on the boat and those utilising the water sports equipment.
- To assist with the maintenance of the boat and all water sports equipment.
- To take part in training as required, ensuring that the appropriate standards are upheld.
- To support with the daily, weekly and monthly checks on all water sports equipment and boat.
- To support hotel departments as and when required during low season.
Who are we looking for?
This is a really exciting opportunity to be part of the team for a luxury hotel for someone who is looking to develop as a 2nd Skipper, supporting our Skipper with overseeing the operation of all our water sports equipment, as well as supporting with conducting boat voyages daily. You will be responsible for providing warm hospitality serving food and beverages to our guests whilst on the voyages.
You must be highly organised and focused with a great eye for detail and a genuine passion for providing warm hospitality. You will already be an experienced Skipper, with experience of conducting lake voyages for the public. You must have experience of captaining a boat with a minimum qualifications in RYA Safety Boat, Windermere boatman’s licence, first aid and a Full Driving License. Having a qualification as a BCAB paddle sports instructor would be desirable.
You will be fully aware of all health and safety requirements with experience of conducting maintenance checks on both boats and water sports equipment. You will have proven experience of managing emergency situations on the water. You must be able to provide excellent guest service always following our value of warm hospitality and have proven experience of meeting guest requirements as well as going that extra mile. You will be providing information about the local area and therefore you will be required to be extremely knowledgeable in this area.
We’re looking for someone who is a confident communicator who can bring their personality to the role. As the needs of our guests are our highest priority, there may require some flexibility to work at the weekends to support with the ongoing demands of the business. During low season there may be the requirement to support other hotel departments.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive rate of pay.
- Stream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Enhanced maternity and paternity pay.
- Health cash plan with access to discounted perks and high street discounts.
- Long service awards, including free meals and free stays with your friends or family.
- Employee Assistance Programme.
- Discounted accommodation, food, and drink in our beautiful properties.
- Pension and Life assurance.
- Bespoke training programmes accessible to all.
- Apprenticeships available.
- An engaging & supportive work environment.
Boat Crew Assistant in Windermere employer: Langdale Chase
Langdale Chase Hotel is an exceptional employer, offering a vibrant and supportive work culture in the stunning setting of Lake Windermere. With a commitment to employee growth through bespoke training programmes and career progression opportunities, staff enjoy competitive pay, generous leave, and unique perks such as discounted stays and meals. Join our award-winning team and be part of a luxury hotel that values warm hospitality and prioritises the well-being of both guests and employees.
StudySmarter Expert Advice🤫
We think this is how you could land Boat Crew Assistant in Windermere
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Langdale Chase. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Langdale Chase
Don't be shy about reaching out to Langdale Chase directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Boat Crew Assistant in Windermere
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Langdale Chase and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Langdale Chase
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
