At a Glance
- Tasks: Deliver five-star service and create memorable experiences for guests.
- Company: Join the award-winning Langdale Chase Hotel by Lake Windermere.
- Benefits: Competitive pay, flexible hours, and amazing perks like discounted stays.
- Other info: Enjoy a supportive environment with training and apprenticeship opportunities.
- Why this job: Be part of a passionate team in a stunning location with career growth.
- Qualifications: Experience in hospitality and a love for food and drink.
The predicted salary is between 22000 - 26000 £ per year.
We are now looking to appoint Food & Beverage Team Members reporting to the Restaurant Manager to deliver a five-star standard service to our guests and ensure the delivering of the highest levels of guest experience, providing warm hospitality and impeccable service. We will happily discuss flexible working options to support with personal life, including rotas to support with school drop off and pick up.
Responsibilities:
- Providing a high level of warm and knowledgeable hospitality at all times to all guests.
- Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the food service period.
- Working closely with the kitchen team throughout the food service regarding menu items, speciality menus and special requests.
- Preparation of the department including laying tables, vacuuming carpets, sweeping floors, polishing cutlery, preparing condiments and garnishes, and preparing coffee.
- Ensuring the department is set and closed down as per service requirements.
- Providing effective communication with the reception and reservation teams, ensuring guest requirements are met.
Qualifications:
- You will have worked previously in a similar role and will ideally have worked in a high quality Four-Star or Five-Star hotel, or fine dining restaurant.
- You will have a genuine passion for the food and drink industry.
- You will have exemplary guest service skills, good interpersonal skills, be warm and friendly and have the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.
- You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment.
Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
Benefits:
- Competitive rate of pay, above NLW.
- Stream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Enhanced maternity and paternity pay.
- Health cash plan with access to discounted perks and high street discounts.
- Long service awards, including free meals and free stays with your friends or family.
- Employee Assistance Programme.
- Discounted accommodation, food, and drink in our beautiful properties.
- Pension and Life assurance.
- Bespoke training programmes accessible to all.
- Apprenticeships available.
- An engaging & supportive work environment.
Food and Beverage Team Member employer: Langdale Chase
Langdale Chase Hotel is an exceptional employer, offering a competitive salary and an excellent benefits package alongside monthly gratuities. Nestled on the picturesque banks of Lake Windermere, our recently refurbished establishment fosters a vibrant work culture that prioritises employee growth and development, making it an ideal place for passionate culinary professionals to thrive in a stunning location.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Langdale Chase Hotel. Familiarise yourself with their values and recent achievements. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about providing top-notch service, think of scenarios where you can demonstrate your warm and friendly approach. Role-play with a friend or family member to get comfortable with common guest interactions.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the food and beverage industry. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the StudySmarter site and submit your application there. It’s a straightforward process, and we’re excited to see what you bring to the table!
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Show Your Passion:Let us see your genuine love for the food and drink industry in your application. Share any experiences that highlight your enthusiasm for providing top-notch service and creating memorable guest experiences.
Tailor Your CV:Make sure your CV reflects the skills and experiences that match our job description. Highlight any previous roles in high-quality hotels or fine dining restaurants, and don’t forget to mention your exemplary guest service skills!
Be Personable:We value warm and friendly personalities! Use your application to showcase your interpersonal skills and how you work well with others. A little bit of your personality can go a long way in making your application stand out.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Langdale Chase
✨Know Your Menu
Familiarise yourself with the menu and any special items before the interview. Being able to discuss dishes, ingredients, and preparation methods shows your passion for the food and drink industry, which is crucial for a Food and Beverage Team Member.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided excellent guest service in previous roles. Think about specific situations where you went above and beyond to ensure a great experience for guests, as this aligns perfectly with the five-star standard they expect.
✨Demonstrate Teamwork
Since you'll be working closely with the kitchen team and other staff, be ready to talk about your experience in collaborative environments. Share stories that highlight your ability to communicate effectively and support your colleagues during busy service periods.
✨Ask About Flexibility
Since the company offers flexible working options, don’t hesitate to ask about how they can accommodate your personal life. This shows that you're proactive and value work-life balance, which is important for both you and the employer.
