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- Tasks: Lead customer support for technical users and troubleshoot production applications.
- Company: Dynamic tech company in Greater London with a focus on innovation.
- Benefits: Competitive salary of £100,000 to £130,000 based on experience.
- Why this job: Join a team where your expertise makes a real difference in tech support.
- Qualifications: Over 4 years of experience in technical support, APIs, Python, and cloud environments.
- Other info: Opportunity to work in a fast-paced environment with growth potential.
The predicted salary is between 100000 - 130000 £ per year.
A technology company in Greater London is seeking a Senior Technical Support Engineer to lead customer support for technical users. You will troubleshoot production applications and improve observability.
Candidates should have over 4 years of experience in technical support and expertise in APIs, Python programming, and cloud-native environments.
The role offers a competitive salary range of £100,000 to £130,000 based on experience.
Senior AI Platform Support Engineer employer: Langchain
Contact Detail:
Langchain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior AI Platform Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with AI or cloud-native environments. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a GitHub repository showcasing your projects in Python and APIs. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Ace the interview! Research common technical support scenarios and be ready to demonstrate your troubleshooting skills. Practice explaining your thought process clearly, as communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Senior AI Platform Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support, especially with APIs and Python. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing enthusiasm and a bit of personality!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled tough technical challenges in the past. We’re looking for someone who can troubleshoot effectively, so let us know how you’ve made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Langchain
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in APIs, Python programming, and cloud-native environments. Be ready to discuss specific projects where you've used these technologies and how you tackled challenges.
✨Showcase Your Troubleshooting Skills
Prepare to share examples of how you've resolved complex issues in production applications. Think about the steps you took, the tools you used, and the impact of your solutions on customer satisfaction.
✨Understand the Company’s Products
Do your homework on the company’s offerings and how they relate to the role. Being able to discuss their products and how you can enhance observability will show that you're genuinely interested and invested in their success.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the role and the company. Inquire about their current challenges in technical support or how they envision the future of their AI platform. This shows you're not just looking for a job, but are keen to contribute meaningfully.
