LangChain, Inc. is hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects.
You’ll diagnose production LLM issues, improve observability and evaluations, and help define world-class support for modern AI platforms. You will collaborate with engineering, operations, and product teams to resolve bugs, refine runbooks, and drive continuous improvement, while mentoring other engineers and shaping
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EMEA AI Platform Support Engineer in London employer: LangChain, Inc
LangChain, Inc. is an exceptional employer that fosters a dynamic and collaborative work culture, particularly in the vibrant cities of London and Amsterdam. With a strong focus on employee growth, you will have access to numerous opportunities for professional development while working on innovative campaigns that drive regional success. The company values creativity and local insights, making it a rewarding place for those looking to make a meaningful impact in demand generation.