At a Glance
- Tasks: Manage and coordinate scheduling operations to meet client needs efficiently.
- Company: Join Lanesgroup, a dynamic team in Worthing, West Sussex.
- Benefits: Competitive salary, visa sponsorship, and a supportive work environment.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a real impact by streamlining operations in a fast-paced setting.
- Qualifications: Experience in scheduling, strong communication, and organisational skills required.
The predicted salary is between 31500 - 38500 £ per year.
Reactive Scheduler at Lanesgroup.
About the role Lanesgroup is seeking a dedicated and detail-oriented Reactive Scheduler to join our dynamic team in Worthing, West Sussex.
In this full-time position, you will play a crucial role in managing and coordinating our scheduling operations, ensuring that our resources are utilized efficiently to meet client needs.
This role requires a proactive approach to problem-solving and excellent communication skills, as you will be the point of contact for various stakeholders.
If you are looking to contribute to a fast-paced environment and help streamline operations, this could be the perfect opportunity for you.
Key facts
Location: Worthing, West Sussex Engagement: Full-time Salary: Competitive, commensurate with experience Visa: Sponsorship available for the right candidate
What you'll do
- Coordinate and manage the scheduling of reactive work orders, ensuring timely responses to client requests and emergencies.
- Collaborate with field teams to allocate resources effectively, optimizing workforce deployment based on availability and skill set.
- Monitor ongoing projects and adjust schedules as necessary to accommodate changes in priorities or unexpected challenges.
- Maintain accurate records of scheduling activities, including updates to work orders and resource allocations, to ensure transparency and accountability.
- Communicate with clients and stakeholders to provide updates on scheduling changes and address any concerns or inquiries.
- Analyze scheduling data to identify trends and areas for improvement, contributing to the development of more efficient scheduling processes.
- Assist in training new team members on scheduling protocols and software tools, fostering a collaborative team environment.
- Utilize scheduling software and tools to streamline operations, ensuring that all team members have access to real-time information regarding their assignments.
- Prepare reports on scheduling performance metrics, presenting findings to management to support decision-making.
- Participate in regular team meetings to discuss scheduling challenges and brainstorm solutions with colleagues.
- Ensure compliance with company policies and industry regulations in all scheduling activities.
- Act as a liaison between different departments to facilitate communication and enhance overall operational efficiency.
Requirements
- Proven experience in a scheduling or coordination role, preferably within a service-oriented industry.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Excellent verbal and written communication skills, with a focus on customer service and stakeholder engagement.
- Proficiency in scheduling software and tools; familiarity with Microsoft Office Suite is essential.
- Ability to analyze data and generate reports to inform scheduling decisions.
- A proactive approach to problem-solving, with the capacity to think critically and adapt to changing circumstances.
- Strong attention to detail, ensuring accuracy in all scheduling activities.
- Ability to work collaboratively within a team, as well as independently when required.
- A valid driver's license may be required, depending on the specific duties of the role.
- Nice to have
- Experience in the utilities or construction industry would be advantageous.
- Familiarity with project management principles and practices.
- Knowledge of health and safety regulations relevant to scheduling and resource management.
- Previous experience with customer relationship management (CRM) systems.
- Additional certifications in scheduling or project management are a plus.
Skills & tools
- Scheduling software (specific tools may vary, but familiarity with industry-standard applications is preferred)
- Microsoft Office Suite (Excel, Word, Outlook)
- Data analysis and reporting tools
- Communication platforms (e. g., email, messaging apps)
- Practical notes
- This position is based in Worthing, West Sussex, and may require occasional travel to various job sites.
- The work schedule may include flexibility to accommodate urgent requests and changing priorities.
- Candidates must be eligible to work in the UK; visa sponsorship is available for the right applicant.
- Lanesgroup is committed to fostering a diverse and inclusive workplace, welcoming applicants from all backgrounds.
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Reactive Scheduler in Worthing employer: Lanesgroup
Lanes Group is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth within the legal field. With benefits such as 24 days of annual leave, flexible working arrangements, and a comprehensive pension scheme, the company fosters a balanced work-life environment, making it an ideal place for experienced Employment Solicitors to thrive in their careers.
