Lanesgroup is seeking a Resolution and Enquiries Coordinator in Worthing, West Sussex. This full-time role focuses on managing customer inquiries and resolving issues to ensure high satisfaction levels.
You will collaborate with operations and technical support, maintaining records in the CRM system and supporting continuous service improvements. Key responsibilities include developing SOPs, analyzing feedback, and assisting in training team members to uphold quality standards.
#J-18808-LjbffrCustomer Resolution & Inquiries Specialist in Worthing employer: Lanesgroup
Lanes Group is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth within the legal field. With benefits such as 24 days of annual leave, flexible working arrangements, and a comprehensive pension scheme, the company fosters a balanced work-life environment, making it an ideal place for experienced Employment Solicitors to thrive in their careers.
