At a Glance
- Tasks: Plan and coordinate work for our Jetting teams to maintain essential sewer networks.
- Company: Join Sapphire Utility Solutions, a leading partner in utility services across the UK.
- Benefits: Enjoy a competitive salary, pension, 20 days holiday, and a modern office environment.
- Other info: Opportunities for professional development in a supportive and inclusive workplace.
- Why this job: Be part of a friendly team making a real impact on vital utility services.
- Qualifications: Strong customer service skills, problem-solving abilities, and GCSE English and Maths.
The predicted salary is between 26989 - 26989 £ per year.
Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award-winning services to the clean water, wastewater, gas, multi-utilities and the highways sector. We are passionate about working alongside our clients and partners to maintain the utility services essential to modern life throughout the UK.
As a works scheduler, you will be responsible for effectively planning and coordinating the work of our Jetting teams throughout a designated area. Our jetting teams help to maintain the very busy sewer networks that run for miles beneath us; therefore this is a varied and busy role - organisation and having the ability to multi-task is key! You will be planning and coordinating the work through communication with internal and external customers. This is a fantastic opportunity to join a friendly, dedicated team situated in our modern and welcoming office in Lingley Mere.
Location: United Utilities building, Haweswater House, Lingley Mere, Great Sankey, Warrington.
Hours: Monday to Friday – 40 hours per week, 8am-5pm.
Salary: £26,989.22 per annum
Responsibilities:
- Schedule work, in accordance with service level agreements, whilst optimising travel routes to increase productivity.
- Provide customer service to both internal and external customers via telephone and webchat as/when required – for example to update customers.
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Ensure that all the client and operational requirements are met in a professional and efficient manner.
- Ensure the highest level of customer service is achieved, providing excellent customer satisfaction.
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
- Ensure that safety issues are reported in line with company procedures.
Experience and qualifications:
- Excellent customer service – both written and verbal
- Problem-solving skills
- Clear and concise speaking skills
- Excellent listening skills
- Competent in IT, accurate data entry
- Team player but able to work autonomously
- Ability to multitask
- Ability to work to deadlines
- GCSE English and Maths
What you will get in return:
- Pension
- Death in service
- Employee assistance programme
- 20 days holiday plus bank holidays
- Modern, restaurant and outdoor seating
- Subsidised gym onsite
- Car parking
- Modern Office Environment
This position is open to Internal and External candidates. We are an equal opportunities employer and welcome applications from under-represented members of the community.
StudySmarter Expert Advice🤫
We think this is how you could land works scheduler in Warrington
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Lanesgroup and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Lanesgroup!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Lanesgroup keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace works scheduler in Warrington
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Lanesgroup:This is your chance to really connect with the team at Lanesgroup. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Lanesgroup
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Lanesgroup.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Lanesgroup that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Lanesgroup. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
