Lanesgroup is seeking a CSC Operations Manager in Slough. You will oversee the Customer Service Center, lead teams, optimise processes, and drive service excellence to meet key business goals while maintaining cost control.
The role demands at least 5 years in operations leadership, strong data literacy, budget awareness, and excellent communication. You will collaborate across departments, mentor staff, implement improvements, and report on performance to senior management.
#J-18808-LjbffrHead of Customer Service Operations in Slough employer: Lanesgroup
Lanes Group is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth within the legal field. With benefits such as 24 days of annual leave, flexible working arrangements, and a comprehensive pension scheme, the company fosters a balanced work-life environment, making it an ideal place for experienced Employment Solicitors to thrive in their careers.
