Waste Network Manager in Colnbrook

At Lanes Group, nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover fast approaching £700 million and an EBITDA of £68 million, with almost 4,500 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectively, and we are the market leader in Regulated Wastewater Utilities.

In this critical role, you will ensure our organisation is known for being the best in everything we do, leaving a legacy of absolute quality and compliance, and keeping our promises at all times. We operate 24/7, and as such, you are required to work flexible hours, weekends, and participate in an on-call rota. Full training, PPE, and use of company equipment will be provided to ensure that all our employees have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.

About the Role

• Reporting to the Operations Manager, you will lead a team of multi-skilled waste network service engineers in the delivery of both a reactive and planned 24/7 operational response in a dynamic environment.
• The key to success in this role is having a proactive, purposeful yet personable approach in performance and line management.
• You will be part of a team of Field Managers responsible for all aspects of Health & Safety, performance delivery, people management, vehicle utilisation, and ensuring adherence to budgetary limits for equipment and consumables.
• Carry out site inspections.
• Coordinate field engineers.
• Manage fleet issues.
• Evaluate employee performance.
• Liaise with the office planners/team leaders.
• Conduct one-to-ones.
• Monitor engineers’ performances.
• Carry out and liaise with HR on disciplinaries/interviews/pathway reviews.
• Look after the wellbeing of the field staff.
• Be aware of Lanes Group policies and your responsibility towards them.
• Any other reasonable ad hoc duties requested by the Operations Manager, Regional Manager, or member of the Senior Leadership Team.

If you enjoy delivering only the best in customer service, where no two days are the same, and want to join a growing company that values you and your ability, then we are the right Company for you.

About You

• The ideal candidate will be hard working and respectful and comply with health and safety standards.
• Previous management and leadership experience is crucial, as is a full UK drivers licence.
• Having prior knowledge of the utilities sector, especially drainage and wastewater, will be an advantage.
• Being able to prioritise and multitask whilst building working relationships is essential.
• Experience managing teams and operations within fast-paced, safety-critical environments will be highly beneficial, particularly where there is a strong focus on operational efficiency, customer service, compliance, and people leadership.

Your contribution to the company

• Strive to be always positive and constructive.
• Adhere to all company policies.
• Engage in open discussions to find solutions.
• Help others through clear communication.
• Deliver on commitments.
• Bring any ideas that may enhance productivity or systems to the attention of Senior Management.
• Deliver our Company Values understanding that by working together in unity we are 'Stronger Together'.

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.