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- Tasks: Support sales managers by following up on quotes and maintaining customer relationships.
- Company: Join the UK's largest independent provider of water solutions with a strong market presence.
- Benefits: Enjoy 24 days holiday, full training, and a role-specific bonus scheme.
- Why this job: Grow your sales skills in a supportive environment with opportunities for career advancement.
- Qualifications: Exceptional customer service skills and a full driving license are essential.
- Other info: This role offers potential travel to depots and site visits.
The predicted salary is between 22000 - 28000 £ per year.
The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems.
Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.
We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.
About the Role:
Lanes Groups sales division are responsible for bringing in new customers as well as the management and relationship building of current clients.
Due to company growth, we are looking to appoint a Sales Support Administrator to join our successful sales division. Successful applicants will provide crucial support to our North-West sales managers.
Location: Manchester and Preston ( Split across both sites)
Hours: Monday to Friday – 37.5 Hours per week
Salary: £26,000- £28,000
Responsibilities – but not limited to:
- Following up on sales quotes generated by the sales managers
- Confirm job bookings and notifying the sales and operational teams of any changes.
- Maintaining relationships with current customers
- Chase outstanding PO’s
- Work with the sales and operational teams to create sales quotes for new jobs.
- Follow up on CCTV Reports, both with our internal teams and external customers.
Whilst the role is initially Sales Support, we are looking for applicants who want to grow and develop their sales skills and knowledge and eventually move into a Area Development Manager position.
Successful applicants may be required to travel to depots within the region as well as occasional site visits.
Experience and qualifications required for the role:
Exceptional customer service and relationship building skills are key to success in this role. We are looking for a dedicated individual who is hungry to do well, ambitious, hardworking and able to show initiative. Applicants will highly organised and able to work to tight deadlines.
Full driving licence with no more than 6 penalty point is required.
What you will get in return:
In joining the Lanes Group, the UK’s largest independent provider we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual\’s unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity.
What we offer:
- 24 Days plus bank holidays
- Death in service
- Full training
- Role specific bonus scheme
- Pension
The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.
Lanes – https://www.lanesgroup.com/#our_group
Lanes I – https://lanes-infra.com/
SUS – https://sus.co.uk/
Clearflow –https://www.clearflowltd.com/
AQS – https://aqsenvironmentalsolutions.ie/
We are an equal opportunities employer and welcome applications from under-represented members of the community.
Strictly no agencies please
Sales Support Administrator employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the water and wastewater industry. Understanding the key players, challenges, and innovations in this sector will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience. Since exceptional customer service and relationship building are crucial for this position, think of specific examples from your past roles where you successfully managed client relationships or resolved issues.
✨Tip Number 3
Show your ambition for growth. The role offers a pathway to becoming an Area Development Manager, so express your eagerness to learn and develop your sales skills. Share any relevant experiences that showcase your drive and initiative.
✨Tip Number 4
Prepare for potential travel requirements. Since the role may involve visiting depots and sites, be ready to discuss your flexibility and willingness to travel as needed, which can set you apart from other candidates.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Support Administrator position. Understand the key responsibilities and required skills, such as exceptional customer service and relationship building.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous sales support or customer service roles, and showcase your ability to work under tight deadlines.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention specific reasons why you want to join The Lanes Group and how your skills can contribute to their success.
Highlight Your Ambition: In your application, express your desire to grow within the company and your interest in eventually moving into an Area Development Manager position. This shows your long-term commitment and ambition.
How to prepare for a job interview at Lanes Group
✨Show Your Customer Service Skills
Since exceptional customer service is key for this role, be prepared to share specific examples of how you've successfully built and maintained relationships with clients in the past. Highlight your ability to handle difficult situations and turn them into positive outcomes.
✨Demonstrate Your Organizational Skills
The role requires a high level of organization and the ability to work under tight deadlines. Discuss your methods for staying organized, such as using tools or techniques that help you manage multiple tasks effectively.
✨Express Your Ambition for Growth
The Lanes Group is looking for candidates who are eager to develop their sales skills and eventually move into a managerial position. Be sure to communicate your career aspirations and how this role fits into your long-term goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations related to sales support. Practice answering scenario-based questions to demonstrate your critical thinking and adaptability.
