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- Tasks: Contact customers, provide information, and resolve complaints during evenings and weekends.
- Company: Leading utility solutions provider with a supportive work culture.
- Benefits: Competitive salary, training opportunities, and flexible shifts.
- Why this job: Gain valuable customer service experience while working in a dynamic environment.
- Qualifications: Excellent communication skills and previous customer service experience required.
- Other info: Perfect for students seeking part-time work with flexible hours.
The predicted salary is between 13457 - 13457 £ per year.
A leading utility solutions provider is seeking a part-time out-of-hours scheduler in the UK. This role involves contacting customers, providing information, and resolving complaints.
The ideal candidate should possess excellent communication skills and previous customer service experience. Flexibility is essential due to possible shifts during weekends and Bank Holidays.
The position offers a supportive environment with training and development opportunities, alongside a competitive salary of £13,457 per annum.
Part-Time Out-of-Hours Scheduler – Evenings & Weekends in Méré employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Out-of-Hours Scheduler – Evenings & Weekends in Méré
✨Tip Number 1
Make sure to brush up on your communication skills! Since you'll be dealing with customers, practice how you can convey information clearly and handle complaints effectively. Role-playing with a friend can help you feel more confident.
✨Tip Number 2
Flexibility is key for this role, so be ready to discuss your availability during the interview. Highlight any previous experience working odd hours or weekends, as it shows you're adaptable and committed!
✨Tip Number 3
Don’t forget to research the company! Knowing their values and services will not only impress them but also help you tailor your responses during the interview. It shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Out-of-Hours Scheduler – Evenings & Weekends in Méré
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Part-Time Out-of-Hours Scheduler role. Highlight your customer service experience and communication skills, as these are key for us in this position.
Show Your Flexibility: Since the job requires shifts during evenings and weekends, let us know about your availability. Mention any previous experience working flexible hours to show you’re ready for the challenge!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lanes Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a scheduler and what it entails. Brush up on your knowledge about customer service best practices and how to handle complaints effectively. This will show that you're not just interested in the job, but that you’re also prepared for it.
✨Show Off Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and confidently. You might want to prepare examples from your past experiences where you successfully resolved customer issues or provided excellent service. This will help demonstrate your skills in action.
✨Flexibility is Key
Given the nature of the job, be ready to discuss your availability during evenings, weekends, and Bank Holidays. Highlight your willingness to adapt to different shifts and how you manage your time effectively. This will reassure them that you’re committed to meeting their scheduling needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
