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- Tasks: Support key accounts by providing updates and resolving customer queries.
- Company: Leading water solutions provider in Manchester with a dynamic team.
- Benefits: Salary of £24,352.48, 24 days holiday plus bank holidays.
- Why this job: Join a supportive environment and make a difference in customer care.
- Qualifications: Prior customer service experience and strong computer skills.
- Other info: Great opportunity for growth in a thriving industry.
The predicted salary is between 24000 - 25000 £ per year.
A leading provider of water solutions in Manchester is seeking a Key Account Administrator to join the dynamic Key Account Department. The successful candidate will work closely with the Team Leader to keep customers informed with job updates and handle queries efficiently. Prior customer service experience and strong computer skills are ideal for this role.
The position offers a salary of £24,352.48, and 24 days holiday plus bank holidays, in a supportive work environment.
Key Accounts Coordinator — Customer Care Specialist in Manchester employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Coordinator — Customer Care Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer care. We all know that confidence is key, so role-play with a friend or in front of the mirror to nail your responses.
✨Tip Number 3
Show off your skills! Bring examples of how you've handled customer queries in the past. We want to see your problem-solving abilities in action, so be ready to share specific stories.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows you’re genuinely interested in the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Key Accounts Coordinator — Customer Care Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring value to our Key Account Department, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Key Accounts Coordinator role. We love seeing enthusiasm and a genuine interest in our company and the water solutions industry.
Show Off Your Computer Skills: Since strong computer skills are ideal for this role, make sure to mention any software or tools you’re familiar with. We appreciate candidates who can hit the ground running and help us keep our customers informed and happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lanes Group
✨Know Your Customer Care Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences and how you've handled customer queries effectively. Think of specific examples that showcase your problem-solving abilities.
✨Familiarise Yourself with the Company
Do a bit of research on the company’s water solutions and their approach to customer care. Understanding their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to key account management and customer service scenarios. Practice your responses to questions like 'How do you handle difficult customers?' or 'Can you give an example of a time you went above and beyond for a client?'
✨Showcase Your Computer Skills
Since strong computer skills are ideal for this role, be prepared to discuss your proficiency with relevant software. If you have experience with CRM systems or data management tools, make sure to highlight that during the interview.
