At a Glance
- Tasks: Lead operational transformation initiatives and drive continuous improvement across our depot network.
- Company: Join the UK's largest independent provider of water and wastewater solutions.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Be part of a diverse team committed to innovation and sustainability.
- Why this job: Make a real impact by enhancing operational effectiveness and championing change.
- Qualifications: Experience in operational transformation and strong stakeholder management skills.
The predicted salary is between 66150 - 80850 £ per year.
The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems.
Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems.
Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share.
Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.
We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.
We are seeking a dynamic and commercially minded Head of Transformation to lead operational improvement initiatives across our depot network.
This role will be dedicated to working closely with local depot teams, understanding operational challenges, identifying opportunities for improvement, and implementing sustainable change that drives performance to the next level.
Acting as a trusted partner to depot leaders and central functions, the Head of Transformation will champion continuous improvement, enhance operational effectiveness, and support the delivery of strategic business objectives.
The successful candidate will combine strong analytical capability with exceptional stakeholder engagement skills and a hands-on approach to change delivery.
Key Responsibilities
- Operational Transformation & Continuous Improvement
- Partner with depot leadership teams to identify operational inefficiencies, performance gaps, and opportunities for improvement.
- Lead transformation programmes that improve productivity, service delivery, customer experience, cost efficiency, and operational performance.
- Develop and implement continuous improvement methodologies and best practices across the depot network.
- Drive standardisation of processes whilst recognising and adapting to local operational requirements where appropriate.
- Establish robust performance improvement plans and monitor progress against agreed objectives.
- Stakeholder Partnership
- Build strong relationships with depot managers, regional leaders, and central support functions.
- Act as a coach and advisor to local teams, supporting the adoption of new processes and ways of working.
- Facilitate workshops and improvement initiatives that encourage collaboration and engagement across the network.
- Influence stakeholders at all levels to gain buy-in for transformational change.
- Performance & Insights
- Analyse operational data, KPIs, trends, and business performance metrics to identify opportunities and risks.
- Create actionable insights that support evidence-based decision making.
- Develop reporting frameworks and governance structures to track transformation programmes and business outcomes.
- Ensure lessons learned and best practice are shared across the wider network.
- Change Leadership
- Lead the planning, delivery, and embedding of transformation initiatives.
- Ensure change programmes deliver measurable and sustainable improvements.
- Manage risks, dependencies, and stakeholder impacts associated with transformation projects.
- Foster a culture of innovation, accountability, and continuous improvement throughout the organisation.
- Key Skills & Experience
Essential
- Significant experience leading operational transformation, change, or continuous improvement programmes within a multi-site environment.
- Proven ability to deliver measurable operational and commercial improvements.
- Strong understanding of operational performance management and KPI-driven environments.
- Experience working directly with frontline and operational teams to drive business change.
- Excellent stakeholder management and influencing skills.
- Strong analytical and problem-solving capabilities with the ability to convert insight into action.
- Demonstrated leadership of cross-functional projects and initiatives.
This position is open to Internal and External candidates.
Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.
The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography.
Increasing our overall capability, assets and offering to our customers.
We are an equal opportunities employer and welcome applications from under-represented members of the community.
- Strictly no agencies please
- LAN
Head of Transformation C&I and Utilities in Leyland employer: Lanes Group
Lanes Group is an excellent employer, offering a supportive and friendly work environment for Drainage Engineers in Sussex. With comprehensive training and health benefits, employees are encouraged to grow their skills while working collaboratively in dedicated teams to deliver high-quality service. The company values safety and customer satisfaction, making it a rewarding place for those seeking meaningful employment in the drainage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Transformation C&I and Utilities in Leyland
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Transformation C&I and Utilities at Lanes Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Lanes Group or be willing to refer you for that Head of Transformation C&I and Utilities position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Lanes Group who’s on the lookout for their next Head of Transformation C&I and Utilities star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Transformation C&I and Utilities role at Lanes Group!
We think you need these skills to ace Head of Transformation C&I and Utilities in Leyland
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Lanes Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Lanes Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Lanes Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
