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- Tasks: Support the team with administrative duties and ensure smooth operations in a fast-paced environment.
- Company: Join Lanes Group, the UK's largest independent infrastructure delivery partner.
- Benefits: Enjoy a competitive salary, 24 days holiday, health cash plan, and wellbeing support.
- Why this job: Be part of a dynamic team making a real impact in waste-water solutions.
- Qualifications: Strong interpersonal skills, attention to detail, and proficiency in Microsoft 365 required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 23000 - 30000 £ per year.
At Lanes Group, nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.
The ideal candidate for this job role will need to be capable of working efficiently supporting the wider team of field support administrators. They must be able to take initiative with their workload and manage their time effectively within their various day-to-day tasks. This role will require you to work as part of a team and assist in the regional day-to-day duties. You will need to have a high attention to detail and be able to work in a fast-paced environment.
Position: Field Support Administrator
Location: Kidlington Depot, Thames Valley Region (Kidlington, Oxfordshire)
Job Type: permanent, full-time
Hours: Monday to Friday, 37.5 hours per week (start times to be discussed at interview)
Salary: £27,081 per annum
24 days holiday (plus bank holidays)
Health cash plan
Onsite parking
Auto enrolment pension scheme
Wellbeing support
Friendly working environment
About The Role
Due to continued growth and development, we are now looking for customer-focused people to join us in our Waste Network Division, working to deliver real and effective solutions to waste-water network and drainage problems. Your responsibilities will cover the following:
- Submissions of engineer’s hours to Payroll on a weekly and monthly basis by set deadline dates
- Submission of on-call rota to payroll
- Managing the administrative duties with regards to engineers’ holiday, including generating reports
- Ensuring the regional calendar and rota are up to date
- Generating sickness reports on a daily, weekly and monthly basis
- Note taking during investigations and disciplinaries
- Booking engineers required courses and managing and documenting their certificates, ensuring that they are valid and any required training is renewed
- Helping with the uploading of CCTV footage of the completed works for Thames Water to review on BOX
- Looking at the jobs in terms of productivity and pricing up the completed jobs
- When necessary, conducting drug and alcohol tests for the engineers
- Assisting with the interview process for engineers, when required including note taking
- Ensuring the documents in and around the depot are kept up to date (including but not limited to health and safety posters, fire warden and first aider posters, wellbeing posters, etc.)
- Submitting order requests for equipment for the stores, office and tipping
- Requesting PO numbers for order requests uploading the delivery notes
- Challenging and accepting parking tickets (PCN’s)
- Responsible for stationary management: stationary for the office, PPE, managing any required purchase orders raised by the supplier
- Overseeing the submission and filing of a range of documents to the HR Management System, including but not limited to:
- New starters
- Leavers
- Probations
- Changes in roles, salary, hours, manager
- Investigations
- Disciplinaries
- Tipping
- Expenses
- Training certificates and cards
- Authorised pay deductions
About You
Be hard working and respectful. Comply with health and safety standards. Have great interpersonal skills to create relationships with the team, engineers, HR and wider Lanes Group network. Have good knowledge of Microsoft 365. Have solid communication skills (both written and verbal). Be resourceful and proactive. Multi-task, prioritise, work under pressure and on own initiative. Have the ability to deal with people at different levels.
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
Field Support Administrator in Kidlington employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Administrator in Kidlington
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lanes Group's social media and website. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Field Support Administrator, especially your attention to detail and ability to multitask in a fast-paced environment.
✨Tip Number 3
Be ready to showcase your teamwork skills! Since this role involves working closely with engineers and other administrators, think of examples from your past experiences where you successfully collaborated with others to achieve a goal.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Field Support Administrator in Kidlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Support Administrator role. Highlight relevant experience and skills that match the job description, like your attention to detail and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Lanes Group's mission of operational excellence. Keep it concise but impactful.
Showcase Your Team Spirit: Since this role involves working as part of a team, make sure to mention any previous experiences where you've successfully collaborated with others. We love seeing candidates who can work well in a team environment!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lanes Group
✨Know the Company Inside Out
Before your interview, take some time to research Lanes Group. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Attention to Detail
Given the role's emphasis on high attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it's managing schedules or ensuring compliance, be ready to discuss how you maintain accuracy in your work.
✨Demonstrate Team Spirit
As a Field Support Administrator, you'll be part of a team. Think of instances where you've successfully collaborated with others. Highlight your interpersonal skills and how you contribute to a positive team environment during the interview.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving abilities. Prepare to discuss how you'd handle specific tasks mentioned in the job description, like managing engineer schedules or dealing with administrative duties under pressure.
