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- Tasks: Support key accounts by managing customer inquiries and maintaining in-house systems.
- Company: Join Lanes Group, the UK's largest independent water solutions provider with a strong market presence.
- Benefits: Enjoy 24 days holiday, pension, and a supportive work culture focused on your growth.
- Why this job: Be part of a dynamic team that values integrity, collaboration, and inclusivity while making a real impact.
- Qualifications: Exceptional customer service skills and a proactive attitude are essential; previous customer experience preferred.
- Other info: This role is open to both internal and external candidates, promoting equal opportunities.
The predicted salary is between 19800 - 26700 £ per year.
Join to apply for the Key Accounts Administrator – Lanes role at Lanes Group 2 weeks ago Be among the first 25 applicants Join to apply for the Key Accounts Administrator – Lanes role at Lanes Group The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike. About The Role We are actively seeking a Key Account Administrator to join our dynamic Key account Department. Reporting to the team leader, successful applicants will be working closely to ensure that customers are kept informed with job updates and all enquires are deal efficiently. Candidates will also be required to maintain in house systems as well as dealing with both telephone and email enquiries and general administrative duties. Location: Eccles ( Manchester) Hours: 37.5 hours a week Salary: £23,809.50 Experience And Qualifications Required For The Role Exceptional customer service skills are key to success in this role. We are looking for a dedicated individual who is hungry to do well, ambitious, hardworking and able to show initiative. Applicants will have established customer experience. What You Will Get In Return In joining the Lanes Group, the UK’s largest independent provider we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual\’s unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. What We Offer 24 Days holiday plus Bank Holidays Pension Death in service This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. Lanes – https://www.lanesgroup.com/#our_group Lanes I – https://lanes-infra.com/ SUS – https://sus.co.uk/ Clearflow -https://www.clearflowltd.com/ AQS – https://aqsenvironmentalsolutions.ie/ We are an equal opportunities employer and welcome applications from under-represented members of the community. Strictly no agencies please Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Utilities Referrals increase your chances of interviewing at Lanes Group by 2x Get notified about new Account Administrator jobs in Manchester, England, United Kingdom . Manchester, England, United Kingdom 1 month ago Bolton, England, United Kingdom 1 month ago Greater Manchester, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 1 month ago Manchester, England, United Kingdom 2 weeks ago Atherton, England, United Kingdom 1 week ago Manchester, England, United Kingdom 1 day ago Manchester, England, United Kingdom 1 week ago Prestwich, England, United Kingdom 5 days ago Accounts Assistant / Vehicle Administrator – Mazda Halifax, England, United Kingdom 6 days ago Stockport, England, United Kingdom 1 week ago Bury, England, United Kingdom 21 hours ago Manchester, England, United Kingdom 4 weeks ago Blackburn, England, United Kingdom 1 year ago Huddersfield, England, United Kingdom 1 month ago Manchester, England, United Kingdom 2 weeks ago Manchester, England, United Kingdom 6 days ago Manchester, England, United Kingdom 1 week ago Chorley, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 11 hours ago Manchester, England, United Kingdom 1 day ago Knutsford, England, United Kingdom 2 days ago Manchester, England, United Kingdom 1 day ago Manchester Area, United Kingdom 14 hours ago Trafford Park, England, United Kingdom 1 week ago Greater Manchester, England, United Kingdom 22 hours ago Manchester, England, United Kingdom 1 day ago Wigan, England, United Kingdom 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Key Accounts Administrator - Lanes employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Administrator - Lanes
✨Tip Number 1
Familiarise yourself with the Lanes Group and its services. Understanding their operations in water and wastewater solutions will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Since exceptional customer service skills are crucial for this role, be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Tip Number 3
Network with current or former employees of the Lanes Group. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 4
Prepare questions to ask during the interview. Showing genuine interest in the role and the company by asking insightful questions can set you apart from other candidates and demonstrate your proactive approach.
We think you need these skills to ace Key Accounts Administrator - Lanes
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Key Accounts Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Customer Service Skills: Since exceptional customer service skills are crucial for this role, make sure to provide specific examples in your CV and cover letter that demonstrate your experience in dealing with customers effectively.
Show Initiative and Ambition: The Lanes Group is looking for dedicated individuals who show initiative and ambition. Use your application to convey your motivation and willingness to contribute positively to the team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as these can create a negative impression.
How to prepare for a job interview at Lanes Group
✨Showcase Your Customer Service Skills
As the role requires exceptional customer service skills, be prepared to discuss your previous experiences. Share specific examples where you successfully handled customer inquiries or resolved issues, demonstrating your ability to keep customers informed and satisfied.
✨Demonstrate Initiative and Ambition
The Lanes Group is looking for dedicated individuals who are ambitious and hardworking. During the interview, express your eagerness to grow within the company and share instances where you took the initiative in your previous roles to improve processes or outcomes.
✨Familiarise Yourself with the Company
Research the Lanes Group and its services before the interview. Understanding their operations and values will help you align your answers with what they are looking for, showing that you are genuinely interested in being part of their team.
✨Prepare for Administrative Questions
Since the role involves general administrative duties, be ready to discuss your organisational skills and experience with in-house systems. Think of examples where you efficiently managed tasks or improved administrative processes in your past roles.
