Lanes Group is seeking an experienced call handler to join our reactive out of hours team in Manchester, based in Eccles, with an hourly rate of Β£12.71. This role covers Saturday and Sunday shifts from 8am to 5pm and supports key accounts and on-call engineers.
You will manage inbound/outbound calls, log essential information, and coordinate promptly with engineers to ensure urgent works are completed, while delivering high levels of customer service across 365 days a year.
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Weekend Out-of-Hours Call Handler - Manchester in Eccles employer: Lanes Group
The Lanes Group is an exceptional employer, offering a friendly working environment and a strong commitment to employee growth within the dynamic field of water and wastewater solutions. With competitive pay, enhanced overtime rates, and generous holiday allowances, employees can thrive while contributing to essential services across Edinburgh and beyond. Join a dedicated team where your efforts directly impact the seamless operation of vital water systems, all backed by a company that values innovation and community engagement.