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- Tasks: Support key accounts by keeping customers updated and handling enquiries.
- Company: Leading water services provider in Eccles with a dynamic team.
- Benefits: Salary of £24,352.48, 24 days holiday plus bank holidays.
- Why this job: Join a team that values exceptional customer service and communication.
- Qualifications: Strong computer skills and previous customer service experience required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 25000 £ per year.
A leading water services provider in Eccles is seeking a Key Account Administrator to support their dynamic Key Account Department. The successful candidate will ensure customers are kept informed about job updates, deal with enquiries, maintain in-house systems, and provide exceptional service.
Strong computer skills and customer service experience are desired. This role offers a salary of £24,352.48 and provides 24 days of holiday plus bank holidays.
Key Accounts Coordinator — Customer Care Specialist in Eccles employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Coordinator — Customer Care Specialist in Eccles
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Key Accounts Coordinator. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Key Accounts Coordinator — Customer Care Specialist in Eccles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and strong computer skills. We want to see how your background aligns with the Key Account Coordinator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our dynamic Key Account Department. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since this role involves keeping customers informed and dealing with enquiries, make sure your application reflects your communication prowess. Whether it’s through clear writing or examples of past interactions, let us know you can connect with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Lanes Group
✨Know Your Customer Care Basics
Brush up on your customer service skills and be ready to discuss how you've handled enquiries in the past. Think of specific examples where you went above and beyond for a customer, as this will show your commitment to exceptional service.
✨Familiarise Yourself with the Company
Do some research on the water services provider in Eccles. Understand their values, mission, and any recent news. This will not only help you answer questions but also allow you to ask insightful ones, showing your genuine interest in the role.
✨Show Off Your Computer Skills
Since strong computer skills are desired, be prepared to discuss your experience with relevant software or systems. If you have any specific tools you’ve used in previous roles, mention them and how they helped you manage tasks efficiently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle common customer care situations, such as dealing with a difficult customer or managing multiple enquiries at once. Practising these responses can give you an edge.
