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- Tasks: Join us as a Van Pack Drainage Engineer, tackling drainage issues and delivering top-notch customer service.
- Company: Lanes Group is the UK's largest independent infrastructure partner, dedicated to quality and compliance.
- Benefits: Enjoy 21 days holiday, health cash plan, free parking, and a friendly work environment.
- Why this job: Work outdoors, develop your skills, and be part of a growing company that values your potential.
- Qualifications: No experience needed; just a full UK driver's licence and a commitment to safety.
- Other info: Full training provided, with opportunities for career progression in a diverse workplace.
The predicted salary is between 37000 - 37000 £ per year.
At Lanes Group, nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectively.
In this critical role, you will ensure our organisation is known for being the best in everything we do, leaving a legacy of absolute quality and compliance, and keeping our promises at all times. We operate 24/7, and as such, you are required to work flexible hours, weekends, and participate in an on-call rota. Full training, PPE, and use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.
Position: Van Pack Drainage Engineer
Location: Deephams STW, North London Region (Enfield, North London)
Job Type: Permanent, full-time
Hours: 4 On 4 Off, 40.25 hours (working both earlies and lates)
Salary: £37,000 per annum (made up of basic pay, overtime, on call allowance and bonuses)
Benefits: 21 days holiday (including bank holidays); health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment.
About The Role
Due to continued growth and development, we are now looking for customer-focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems:
- Travelling to residential sites in a van
- Powering a high-pressure water jet for restoration
- Cleaning, clearing and maintaining drainage systems
- Recording each job report correctly on the specialist equipment provided
- Running diagnostics and repairs on drains
- Delivering good customer service
- Maintaining good health and safety practice while carrying out works
- Ensuring vehicle stock is full and replenished
- Complying with health and safety responsibilities, i.e. PPE / safe site setups
- Utilising VISTEC and Salesforce platforms
- Working unsupervised in all weather conditions
- Dynamically risk assessing site access and working conditions
- Liaising with the client regarding process and any updates
- Providing support to your colleagues
- Conducting thorough inspections of tools, equipment and plant before and after use
- Reporting any defects or malfunctions
- Carrying out risk assessments
- Being aware of all Lanes Group policies and your responsibilities towards them
- Any other reasonable ad-hoc tasks, duties or projects as requested by management
If you enjoy working outdoors and delivering only the best in customer service, where no two days are the same, and want to join a growing company that values you and your ability, then we are the right Company for you. What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
FULL TRAINING GIVEN - Great Opportunity
About You
The ideal candidate will be hard-working and respectful and comply with health and safety standards. Experience in the use of High Pressure Jetting equipment is useful but not essential. Other drainage qualifications (e.g. NRSWA and Confined Spaces) are an advantage. You must have a full UK driver's licence as our vehicles are all manual.
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
Drainage Engineer Van Pack employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer Van Pack
✨Tip Number 1
Familiarise yourself with the specific tools and equipment mentioned in the job description, such as high-pressure jetting equipment. Understanding how these tools work will not only boost your confidence but also show your potential employer that you're proactive and ready to hit the ground running.
✨Tip Number 2
Research Lanes Group and their commitment to health and safety. Being knowledgeable about their policies and practices will help you demonstrate your alignment with their values during any interviews or discussions.
✨Tip Number 3
Prepare to discuss your customer service skills, as this role heavily emphasises delivering excellent service. Think of examples from your past experiences where you've successfully resolved issues or provided exceptional support to customers.
✨Tip Number 4
Be ready to showcase your ability to work independently and manage risk effectively. Consider scenarios where you've had to assess situations quickly and make decisions on your own, as this will be crucial for the role.
We think you need these skills to ace Drainage Engineer Van Pack
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Van Pack Drainage Engineer position. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Relevant Experience: If you have experience with high-pressure jetting equipment or drainage qualifications, make sure to emphasise these in your CV and cover letter. Even if you lack direct experience, showcase transferable skills that demonstrate your ability to work safely and efficiently.
Showcase Customer Service Skills: Since the role involves delivering excellent customer service, provide examples in your application of how you've successfully interacted with customers in previous roles. This could include problem-solving, communication, or teamwork.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lanes Group
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Drainage Engineer. Familiarise yourself with terms like high-pressure jetting and risk assessments, as these will likely come up during your interview.
✨Showcase Customer Service Skills
Since this role involves delivering excellent customer service, be prepared to discuss your previous experiences in customer-facing roles. Highlight how you handled difficult situations and ensured customer satisfaction.
✨Demonstrate Safety Awareness
Health and safety is a top priority for Lanes Group. Be ready to talk about your understanding of health and safety practices, and any relevant training or certifications you may have, such as NRSWA or Confined Spaces.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the team culture, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the company.
