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- Tasks: Join a team to tackle drainage issues and deliver top-notch customer service.
- Company: Lanes Group, the UK's largest independent infrastructure delivery partner.
- Benefits: Competitive salary, 21 days holiday, health cash plan, and a friendly work environment.
- Why this job: Start your career with full training and make a real impact in your community.
- Qualifications: Full UK driving licence; experience with high-pressure jetting is a plus but not essential.
- Other info: Flexible hours, dynamic outdoor work, and opportunities for career progression.
The predicted salary is between 25000 - 36000 £ per year.
Overview
We are thrilled to announce a major contract win with Southern Water. We are recruiting for a number of Drainage Engineers to work in 2 person teams, covering the whole of Kent. This is a fantastic opportunity to start a new career with us here at Lanes Group!
At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.
Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.
In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra.
We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on-call rota. Full training / PPE / use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.
Position: Van Pack Drainage Engineer
Location: Tonbridge Depot (Kent), once competent you will work from door to door.
Job Type: Permanent, full-time
Hours: Monday to Friday, 45 hours per week
Salary: £30,500 per annum
Benefits: 21 days holiday (plus bank holidays); plus your birthday off; health cash plan; onsite parking; auto enrolment pension scheme; enhanced maternity and paternity, retention loyalty scheme based on length of service, friendly working environment.
About The Role
Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Southern Water contract service to deliver real and effective solutions to waste-water network and drainage problems.
- Travelling to residential sites in a van you are responsible for, around the region powering a high-pressure water jet for restoration.
- Clean, clear and maintain drainage systems.
- Record each job report correctly on the specialist equipment provided.
- Run diagnostics and repairs on drains
- Delivering good customer service.
- Maintaining good H&S practise while carrying out works.
- Ensure vehicle stock is full and replenished.
- To comply with health and safety responsibilities i.e. PPE / safe site set ups protecting Lanes Group employees, the public and other road users.
- To be able to utilise VISTEC and Salesforce platforms.
- Ability to work unsupervised in all weather conditions utilising correct PPE, lone worker system, etc.
- Dynamically risk assess site access & working conditions depending on specific circumstances on arrival.
- Liaising with the client regarding progress and any updates.
- Provide support to your colleagues.
- To conduct thorough inspections of tools, equipment and plant before/after use.
- Report any defects or malfunctions in regards to training.
- Carry out risk assessments and have a mature approach to risk perception.
- Be aware of all Lanes Group policies and your responsibility towards them.
- Any other reasonable ad-hoc duties requested by management.
So if you enjoy working outdoors and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability – but also strives to develop your potential and further your career progression, then we are the right Company for you.
What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
About You
The ideal candidate will be hard working and respectful and comply with health and safety standards. Experience in the use of High Pressure Jetting equipment is useful but not essential. Other drainage qualifications (e.g. NRSWA and Confined Spaces) are an advantage.
You must have a full UK drivers licence.
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
Lanes Group are a signatory of the Charter for Employer Positive About Mental Health run by Mindful Employer.
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Drainage Engineer Van Pack employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer Van Pack
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lanes Group. Understand their values, recent projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Drainage Engineer. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your problem-solving skills! In the drainage industry, being able to think on your feet is crucial. Be ready to share examples of how you've tackled challenges in the past, especially in customer service or technical situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Drainage Engineer Van Pack
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about the opportunity to work with us at Lanes Group and contribute to our mission of delivering top-notch customer service.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. If you've got any experience with drainage or customer service, don’t forget to mention it! We love seeing how your background aligns with what we do.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Drainage Engineer role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lanes Group
✨Know Your Stuff
Make sure you understand the basics of drainage systems and high-pressure jetting equipment. Brush up on any relevant health and safety standards, as this role places a strong emphasis on compliance and safety.
✨Show Off Your Customer Service Skills
Since delivering excellent customer service is key for this position, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and maintain professionalism.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work unsupervised. Prepare to discuss how you would approach diagnosing and resolving drainage issues, especially in challenging weather conditions.
✨Demonstrate Team Spirit
This role involves working closely with a partner, so highlight your teamwork abilities. Share examples of how you've collaborated effectively in the past and how you can support your colleagues while maintaining a positive work environment.
