Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage remote teams to deliver exceptional wastewater solutions.
- Company: Join the UK's largest independent provider in a supportive and inclusive environment.
- Benefits: Enjoy 24 days holiday, a company vehicle, pension, and professional development.
- Why this job: Make a real difference in communities while shaping the future of wastewater services.
- Qualifications: Strong leadership skills and experience in operational management.
- Other info: Be part of a high-performing team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to announce that Lanes Group and Sapphire Utility Solutions have secured multiple contract extensions with our key strategic client, Severn Trent Water. As trusted delivery partners, we will continue providing proactive and reactive wastewater solutions across their network, supporting them through the AMP8 regulatory period – the most significant investment phase the water industry has ever seen. We are currently recruiting for a Repair and Maintenance Supervisor to join our team, delivering exceptional customer service and innovative operational solutions across the Midlands area. This is a fantastic opportunity to be part of a high-performing team, working on critical infrastructure projects that make a real difference to communities. Join us as we continue to grow and shape the future of wastewater services with Severn Trent Water.
About The Role
The Repair and Maintenance Supervisor is responsible for managing remote operational teams across a geographical area. Driving and managing operational performance through effective leadership and management of your teams. Ensuring your teams are working productively, have the skill sets to deliver all work efficiently and ensuring that health, safety, and wellbeing are at the forefront of everyone's mind. Constantly working to improve customer service by striving to deliver a same-day solution of customer issues. Driving performance management and coaching of resources to deliver efficient same-day solutions for both the customer and the environment. Each day brings a fresh challenge, but safe working, quality delivery and a strong customer focus are at the heart of everything you will do.
Location: Warwickshire
Responsibilities
- Issuing daily work packages.
- Monitoring safety/compliance on site.
- Approving and checking daily Risk and method statements.
- Carry out cat downloads.
- Undertaking Safety / compliance / quality audits.
- Dealing with customer complaints positively.
- Toolbox talks.
- Manage other resources e.g., reinstatement, materials, and plant.
- Work with the scheduling team ensuring programmes is managed and delivered.
- You will help manage the defect programme and ensure that KPIs are met, and Highway Meetings are attended.
- Liaise with the Support Services and Streetworks Team to ensure that FPN and Section 74 liabilities are managed.
- Complete team inspections to ensure a high level of compliance with a real focus on quality and first-time reinstatement.
Health, Safety, Quality & Compliance
Maintain full compliance with health, safety, environmental, and quality (HSEQ) regulations, ensuring that all site activities are conducted safely and in accordance with Severn Trent Water standards. Conduct and oversee regular risk assessments, audits, and incident investigations, implementing corrective actions where necessary. Promote a strong safety culture across all operational teams, reinforcing adherence to safe working practices.
Customer Experience & Engagement
Ensure minimal disruption to customers and communities while conducting survey activities. Coordinate with customer liaison teams to provide clear communication and engagement where access is required. Ensure project teams are briefed on customer-related concerns to maintain a positive perception of Severn Trent Water.
What You Will Get In Return
In joining Sapphire Utility Solutions as part of the Lanes Group – the UK’s largest independent provider – we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity.
24 days holiday allowance plus bank holidays. Company vehicle. Pension. Death in service. Employee assistance programme. Free car parking.
This position is open to internal and external candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an internal application form and submit to recruitment. We are an equal opportunities employer and welcome applications from under-represented members of the community.
Repair and Maintenance Team Manager in Coventry employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair and Maintenance Team Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Repair and Maintenance Team Manager role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and operational performance. We want you to feel confident and ready to impress when discussing your experience managing teams and driving customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our high-performing team at Sapphire Utility Solutions.
We think you need these skills to ace Repair and Maintenance Team Manager in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing operational teams and delivering exceptional customer service. We want to see how your skills align with the role of Repair and Maintenance Supervisor!
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you've successfully driven performance in previous roles. We’re looking for someone who can inspire their team and ensure health and safety are top priorities.
Highlight Relevant Experience: Don’t forget to mention any experience you have with compliance, quality audits, or customer engagement. These are key aspects of the role, and we want to know how you’ve tackled similar challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Lanes Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Repair and Maintenance Supervisor. Familiarise yourself with health, safety, and compliance regulations, as well as customer service strategies. This will help you demonstrate your expertise and show that you're ready to tackle the challenges of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you drove performance or improved operational efficiency. Being able to articulate your leadership style and how it aligns with the company's values will set you apart.
✨Emphasise Customer Focus
Since this role is all about delivering exceptional customer service, be ready to discuss how you've handled customer complaints or ensured minimal disruption in previous positions. Highlighting your commitment to customer satisfaction will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to health and safety, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
