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- Tasks: Lead remote teams to deliver exceptional repair and maintenance solutions in wastewater services.
- Company: Join the UK's largest independent provider, committed to employee well-being and growth.
- Benefits: Enjoy 24 days holiday, continuous training, and a supportive work environment.
- Why this job: Make a real difference in communities while shaping the future of wastewater services.
- Qualifications: Strong leadership skills and experience in operational management.
- Other info: Dynamic role with opportunities for professional development and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to announce that Lanes Group and Sapphire Utility Solutions have secured multiple contract extensions with our key strategic client, Severn Trent Water. As trusted delivery partners, we will continue providing proactive and reactive wastewater solutions across their network, supporting them through the AMP8 regulatory period - the most significant investment phase the water industry has ever seen.
We are currently recruiting for a Repair and Maintenance Manager to join our team, delivering exceptional customer service and innovative operational solutions across the Midlands area. This is a fantastic opportunity to be part of a high-performing team, working on critical infrastructure projects that make a real difference to communities.
About the Role
The Repair and Maintenance Manager is responsible for managing remote operational teams across a geographical area. Driving and managing operational performance through effective leadership, management of your teams. Ensuring your teams are working productively, have the skill sets to deliver all work efficiently and ensuring that health, safety, and wellbeing are at the forefront of everyone's mind.
Constantly working to improve customer service by striving to deliver a same day solution of customer issues. Diving performance management and coaching of resources to deliver efficient same day solutions for both the customer and the environment. Each day brings a fresh challenge, but safe working, quality delivery and a strong customer focus are at the heart of everything you will do.
Location: Warwickshire and Leicestershire
Responsibilities
- Issuing daily work packages
- Monitoring safety / compliance on site
- Approving and checking daily Risk and method statements
- Carry out cat downloads
- Undertaking Safety / compliance / quality audits
- Dealing with customer complaints positively
- Toolbox talks
- Manage other resources e.g., reinstatement, materials, and plant
- Work with the scheduling team ensuring programmes are managed and delivered
- Help manage the defect programme and ensure that KPIs are met, and Highway Meetings are attended
- Liaise with the Support Services and Streetworks Team to ensure that FPN and Section 74 liabilities are managed
- Complete team inspections, to ensure a high level of compliance with a real focus on quality and first-time reinstatement
Health, Safety, Quality & Compliance
- Maintain full compliance with health, safety, environmental, and quality (HSEQ) regulations, ensuring that all site activities are conducted safely and in accordance with Severn Trent Water standards.
- Conduct and oversee regular risk assessments, audits, and incident investigations, implementing corrective actions where necessary.
- Promote a strong safety culture across all operational teams, reinforcing adherence to safe working practices.
Customer Experience & Engagement
- Ensure minimal disruption to customers and communities while conducting survey activities.
- Coordinate with customer liaison teams to provide clear communication and engagement where access is required.
- Ensure project teams are briefed on customer-related concerns to maintain a positive perception of Severn Trent Water.
What you will get in return
In joining Sapphire Utility Solutions as part of the Lanes Group - the UK’s largest independent provider, we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. 24 Days holiday allowance plus.
Regional Repair and Maintenance Manager in Coventry employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Repair and Maintenance Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and how your skills can contribute to their success. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Regional Repair and Maintenance Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repair and Maintenance Manager role. Highlight your experience in managing teams, operational performance, and customer service. We want to see how your skills align with our mission at StudySmarter!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant experience with health, safety, and compliance – it’s super important for us.
Showcase Your Leadership Skills: As a Repair and Maintenance Manager, leadership is key. In your application, share examples of how you've successfully led teams and improved performance. We love seeing candidates who can inspire and motivate others!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lanes Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Repair and Maintenance Manager. Familiarise yourself with the key responsibilities mentioned in the job description, such as managing operational teams and ensuring compliance with health and safety regulations. This will help you answer questions confidently and demonstrate your knowledge of the industry.
✨Showcase Your Leadership Skills
As this role requires effective leadership, be prepared to discuss your previous experiences managing teams. Think of specific examples where you drove performance or improved customer service. Highlight how you’ve coached team members to deliver efficient solutions, as this aligns perfectly with what they’re looking for.
✨Emphasise Safety and Compliance
Given the importance of health, safety, and compliance in this role, be ready to talk about your approach to maintaining safety standards. Share any relevant experiences where you conducted risk assessments or audits, and how you promoted a strong safety culture within your teams. This will show that you take these responsibilities seriously.
✨Engage with Customer Focus
Customer experience is at the heart of this position, so think about how you can demonstrate your commitment to exceptional service. Prepare to discuss how you've handled customer complaints positively in the past and how you ensure minimal disruption during projects. This will highlight your ability to maintain a positive perception of the company.
