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For Companies At a Glance
- Tasks: Manage client relationships and ensure satisfaction while driving business growth.
- Company: Join the UK's largest independent provider of water solutions.
- Benefits: Enjoy 24 days holiday, a company car, and a bonus scheme.
- Why this job: Make a real impact in a vital industry while developing your career.
- Qualifications: Experience in account management and a strong sales background required.
- Other info: Dynamic role with opportunities for leadership and professional growth.
The predicted salary is between 36000 - 54000 £ per year.
The Lanes Group is the UK’s largest independent provider of water and wastewater solutions and services. We play a vital role in maintaining the seamless operation of the nation’s water systems.
About the Role
Responsible for overseeing and managing client relationships for the growing company. The role’s primary focus is to prioritise client satisfaction, set targets and promote healthy relationships between the company and its customers.
Location: Eccles, Manchester
Salary: £45,000.00
Hours: Monday to Friday – 40 hours per week.
What We Offer
- 24 days holiday plus Bank Holidays
- Pension
- Death in service
- Company car/car allowance
- Company bonus scheme
- On-call payments to manage the reactive workload at evenings and weekends
Key Responsibilities
- Senior representation for the company, working with crucial clients and partners.
- Negotiating and closing agreements with large customers including agreeing reasonable and achievable SLAs and KPIs.
- Creating and monitoring targets and metrics for national accounts, suggesting improvements where appropriate.
- Meeting clients and account managers on a regular basis to ensure strong relationships.
- Following up on complaints and queries on behalf of clients.
- Providing timely and effective solutions aligned to client needs.
- Taking a leadership role in presentations and proposals for national accounts.
- Monitoring and identifying market trends, competitors and new sales leads.
- Pricing contracts to achieve company’s gross margin expectations.
Experience and Qualifications
- Experience in a regional or national account manager position.
- Experience managing multi-faceted complex business relationships.
- Knowledge of managing end-to-end business processes.
- A sales background with a demonstrated history of sales performance.
- Knowledge of CRM systems.
Recruitment Statement
We are an equal opportunities employer and welcome applications from under-represented members of the community. Strictly no agencies please.
Account Manager - Manchester Utilities employer: Lanes Group
Contact Detail:
Lanes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Manchester Utilities
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing client relationships and your sales performance. Use real examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Account Manager - Manchester Utilities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing client relationships and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. We love seeing genuine enthusiasm for what we do at Lanes Group.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet targets and manage complex relationships. Numbers speak volumes, so don’t shy away from sharing metrics that highlight your success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a key trait for an Account Manager!
How to prepare for a job interview at Lanes Group
✨Know Your Clients
Before the interview, research Lanes Group and their key clients in the utilities sector. Understanding their services and client relationships will help you demonstrate your knowledge and show how you can contribute to maintaining those vital connections.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you've successfully closed deals or improved client satisfaction. Be ready to discuss how you set achievable SLAs and KPIs, as this is crucial for the role.
✨Demonstrate Leadership in Presentations
Since the role involves taking a leadership position in presentations, practice presenting your ideas clearly and confidently. Use specific examples from your experience to illustrate how you've led successful proposals or initiatives in the past.
✨Stay Updated on Market Trends
Familiarise yourself with current market trends in the utilities sector. Being able to discuss competitors and potential sales leads will show that you're proactive and knowledgeable, which is essential for an Account Manager.
